Royaltyautoservice
Region: US
Sunday 28 June 2026 16:42:00 GMT
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Pritch :
Napa is way overpriced last place I would shop.
2026-06-28 18:18:23
265
artis :
Is the cat a good mechanic.
2026-06-28 19:28:03
41
diablorick :
You hit the nail on the head. Their money was running out so they wanted weekly payments.
2026-06-29 15:44:25
1
Derrick Johnson :
People will never remember exactly what you said, but they will always remember how you made them feel.
2026-06-28 20:19:49
183
Dave in B.C.🇨🇦 :
sounds like they were having a cash flow problem or just didn't really know how to manage the business. I worked for a shop that wanted everyone to pay within 30 but took 90 to 120 to pay their own, phone was regularly cut off, no way to run a business
2026-06-28 17:00:53
119
Canes Life :
30 days is standard billing practice. See ya
2026-06-28 21:23:57
77
Zoo Guy Ryan :
I am an on principle guy, I'd take my business elsewhere over a lot less...🤣🤣
2026-06-28 17:15:34
48
Shayda :
As a shop manager I deal with NAPA allll the time. They rip us off so bad! Everytime I have to order from them, I price compare what we are being charged through NAPA Pro and what the regular NAPA website is charging. 9 out of 10 times our NAPA PRO price is more than regular internet pricing!
2026-06-29 05:56:50
12
Porkchop :
I am a very small shop. NAPA lost my business years ago over a window regulator/ motor labor claim of $35.(which is all they would pay anyway)! 3 month old install, motor quit. They replaced it, but said it wasn’t bad? I didn’t just replace it for fun, that’s for sure!
2026-06-28 17:32:22
39
flaming raymond :
Sounds like they needed the money more than you did 💯
2026-06-29 16:16:37
0
Raymes Home Improvement LLC :
They weren’t really going to give you 5% back. They were going to charge you 5% more for your parts and then give that 5% back to you, making it seem like a good deal.
2026-06-28 20:20:11
14
dddog :
Not good business practice by the Napa rep. Harder to obtain clients and Harder to get business back.
2026-06-28 22:17:43
6
Billy Jones5381 :
I was taught 30 days is 30 days
2026-06-28 17:06:41
22
user2451640860923 :
Napa had a cash flow issue.
2026-06-28 17:34:09
19
Mick’s Land & Cattle Company :
The cash back discount makes me mad. If you can give me cash back that means you are over charging me in the first place.
2026-06-29 11:48:45
5
Annette Fettig :
Exactly friend! It’s all about principal.
2026-06-29 15:34:47
0
100 :
Facts bro. Facts
2026-06-29 15:26:38
0
coljr969 :
If it ain’t broke, DON’T fix it! You made the right choice 100%!!!
2026-06-28 17:39:26
17
your dad :
brother is that a fucking snap on belt?
2026-06-28 21:12:07
42
mark mcjordan :
5% actual cash back sounds so sketchy.
2026-06-28 20:25:11
34
Joe :
they had money problems cause I bill 1st and 15th total customers I never worry Napa lost a good customer
2026-06-28 17:11:33
20
Beal :
How are some of these spoof accounts getting these videos before yall post? Btw love your videos.
2026-06-28 16:52:02
35
whatsurquestion :
I worked for a huge international elevator company for 22 years that was notoriously 120-180 days to pay their bills. But we couldn’t give a customer an elevator until the received full payment, day of final inspection. I now work for a small company that values employees and customers
2026-06-28 17:35:06
8
holdingupmygroin :
yep, they thought they were too big to fail, they were wrong. sad that most of the parts stores are now owned by 2 companies that is not good. lost 3 big ones here.
2026-06-28 19:38:52
5
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