JC
Region: US
Tuesday 30 June 2026 02:43:17 GMT
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Natha D :
Especially when you can’t even get service in my own back yard
2026-07-22 19:52:31
0
Edgar Zarate :
up to 6 dollars. likely will only go up a couple dollars. and good luck with Verizon or ATT. if you think T mobile sucks you're in for a big surprise.
2026-07-22 17:22:54
0
whateverissy :
As a T-mobile representative, it’s actually the worst decision that they made, as an Agent, we just received the memo on a random day, and we have to deal with angry customers, without giving us a good resolutions for customer consents. Representative, are asked to do a mandatory over time, because we have to deal with a high call volume, thats most of them are angry, I hope, u Americans do not take it against with the who’s helping you, we are just following the same policy, and announcement that we received on a random day, without preparing, or developing a best resolutions for this matter.
2026-07-12 14:13:00
325
Tee Tee’s World :
I’m with t-mobile and never received a text message about this.
2026-06-30 18:29:13
1829
yeah I trolled you :
I git one not gappy
2026-07-21 12:27:14
0
꧁𓊈𒆜🆅🆁🅸🅴🅽🅲🅴𒆜𓊉꧂ :
too much for those leaders who mishandle their teams. a lot of micromanaging specially most of local call centers here in Philippines. it's suck
2026-07-22 11:50:36
0
Renzy :
When you answer a T-Mobile survey, please give the worker a 10/10 if they were nice and helpful. Even if you are mad at T-Mobile, a bad score only hurts the person on the phone, not the big company.
2026-07-14 00:43:05
534
@laviniawood14 :
Amen .they suck
2026-07-22 12:51:44
0
chichi🇵🇭 :
📢 Friendly reminder: If you receive a T-Mobile customer survey, please keep in mind that a rating of 7/10 mainly impacts the representative's performance metrics rather than the company itself. If you were satisfied with the service your representative provided, your survey score can make a significant difference to them. Thank you for taking the time to share your feedback and support the people who assist you!
2026-07-21 23:57:26
0
MC<3 :
Here's my advice as a former T-Mobile representative: Call customer service and tell them you're considering canceling your service. Representatives usually aren't allowed to proactively offer bill credits unless there's a cancellation request involved. Don't accept the first offer right away. Try to negotiate. In some cases, we can manually apply a $100 bill credit or even more with a supervisor's approval, depending on the situation.
2026-07-12 11:28:53
25
amarr35 :
Going to look into Mint Mobile
2026-06-30 22:09:22
26
MichaBella :
I switch to Xfinity mobile and wish I would of done it sooner I was paying $250 for three lines and now $99 for 3 lines
2026-06-30 14:16:20
23
Anabel 🌱✨🫰🏽 :
If you are with T-mobile and didn’t get a text it’s because you have a newer plan. These are for grandfathered plans
2026-07-02 03:41:50
7
Scotty B :
Um I’ve never seen this so idk what you talking about 💁🏼
2026-07-01 18:14:48
4
Krung〰️〰️ :
you said the service is garbage, because you are on a retired plan. thats why retired plan needs to be change.. you cannot keep the price and want a 5g network..you have garbage service why not switch provider?
2026-07-13 11:09:19
12
Cake Peña Sahagun :
fyi... your answer to your surveys affects the agent who assisted you not tmobile. if you gave a perfect 10, agent who assisted you will get the acknowledgement. if you gave a 0 to 8... its also the agent who will be affected resulting to incentive being hold till next pay out or forfeited. leave a comment but be generous to the cx rep
2026-07-15 06:09:52
9
Jana dump :
you still have an option to get the same benefits with a cheaper plan btw. The update doesnt need for it to be spot on the highest price plan there is still a cheaper and affordable resort that still cost the same as your grand fathered plan. All you need to do is call and ask for akother alternative and still keep the same benefits but still updated
2026-07-13 04:17:44
11
RAnderson :
Yeah I ain't got that text either and customer service is excellent and the data is excellent too seem like it's a you problem
2026-06-30 22:45:31
7
Nesty Barrera :
📢 Friendly reminder: If you receive a T-Mobile customer survey, please keep in mind that a rating of 7/10 mainly impacts the representative's performance metrics rather than the company itself. If you were satisfied with the service your representative provided, your survey score can make a significant difference to them. Thank you for taking the time to share your feedback and support the people who assist you!
2026-07-14 12:16:54
46
Chicha won :
Customer service is garbage? Do you know wtf are we dealing with this fckng company? Everytime theres a change? I wish i could quit right away but i have bills to pay! So year we are garbage
2026-07-12 21:45:49
6
LUCK1E74 :
I got the text .smh ..they say unlimited data but i always get a text i used 50 g so my service gets slower....
2026-06-30 08:23:16
2146
p :
Let’s all just leave t mobile in July
2026-06-30 18:54:42
1126
you_had_me_at_hello_ :
And didn't we get a $5 increase per line like a year or so ago already?! I have 5 lines so this is fkn BS
2026-06-30 17:24:10
6
LuvyDuvy2022 :
They are doing this with senior plans. SENIOR PLANS!!!!!! They don’t need advanced features they need affordability!!!!
2026-07-01 11:46:40
143
♍🇩🇪😇Blankitha😈🇵🇷💃 :
They increase $5 each line within the last year and now $6
2026-06-30 03:37:13
506
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