@littlefoodie2912: I recently visited Col'Cacchio at Tribeca, and unfortunately, the service was very disappointing. When we arrived, we were left waiting without anyone assisting us, while staff appeared to be chatting amongst themselves. The waitress who eventually brought us the menu made us feel as though we were bothering her rather than welcoming us. She also seemed to be in a rush while taking our order. After taking only our drinks order, she started walking away, and I had to stop her so she could take the rest of our food order. To make matters worse, our starter was completely forgotten. We waited over 30 minutes for our drinks and pizzas, while other customers who arrived after us received their drinks within just a few minutes. When our food finally arrived, we only received the drinks and pizzas—the starter had still been forgotten. She wanted to bring our starter for later, but girl, what is the meaning of a starter? To eat before our main course!! And one more thing... who puts avocado on a pizza? (i was asked if i wanted it on my pizza....) Seriously? Overall, the food and drinks were genuinely delicious, which is why it's disappointing that the service didn't match the quality of the kitchen. I hope the customer service improves because the restaurant has great potential. If you had good service, you were lucky!!!! #mauritius #fypmauritius #fyp #tribbeca #mauritiusfood
Little Foodie ✨
Region: MU
Tuesday 30 June 2026 08:29:17 GMT
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CYN :
Found a nail in my drink. This is completely unacceptable and raises serious concerns about hygiene and quality control. To be fair, the staff didn’t charge me for the drink and offered me a tiramisu as an apology. However, I was too disgusted by what had happened to eat it. Unfortunately, this experience has completely put me off, and I won’t be returning.
2026-06-30 15:33:50
23
Nusha 🍒 :
I had a bad experience too since then I did not set my foot there! I ordered a hawain pizza, la moitié pineapple ti gaté la dans 😳 We did not pay for the pizza eventually but still, how can they let an order like this be served 😒
2026-06-30 14:37:16
21
Billieisbaeblohsh :
all the restaurants at Tribeca are bad.. even the foodcourt id always so crowded, noisy and suffocating
2026-06-30 18:16:28
34
love :
I had the same bad experience. food is good but not the customer service.
2026-06-30 08:41:41
12
LDD Beauty | MUA🌸 :
Had a bad experience too food and service 4/10 et PresK tout foodcourt tribecca zt manzer bom!!
2026-06-30 17:35:20
5
Eloally :
Au paravant cT bon mais plus maintenant 🥺 c est bien dommage
2026-06-30 16:47:58
5
Dhana Goundan 2 :
Same!!
2026-06-30 17:41:12
1
Atelie Disik :
vraiment dommage, auparavant c'était bon
2026-06-30 17:47:23
1
Red Horsing Melodrama :
Same
2026-06-30 17:05:32
0
User :
Same
2026-06-30 13:58:13
0
Brinda :
Oh so sad to hear that the service is no longer good. I loved to go treat myself there, food and drinks were always good as well as polite staff.
2026-06-30 17:09:32
2
Red Horsing Melodrama :
So my experience is shared among many people. Stood for 5 minutes while the staff looked at me from afar before I left for the food court
2026-06-30 17:06:20
1
Rose :
I also got a bad experience there.they make u wait a lot and they bring the main course before the antipasti and I had to remind them to bring my kids meal after waiting for quite long.
2026-07-01 06:34:41
0
Aurélie Cooper :
That’s so disappointing to hear! I’ve always had a good experience there! 🥹
2026-07-01 05:36:31
2
Haads :
Food quality very bad
2026-06-30 16:37:03
1
™ :
other way round for me 😭🙏
2026-06-30 22:58:08
0
Jonathan W7272 :
should simply boycott the restaurant. so many bad reviews.
2026-06-30 18:47:57
0
Khoushi :
Same, had a very bad experience, ac maintenance very bad, got a hair in my food, customer service also not good
2026-06-30 16:02:32
0
S3000 :
many are commenting the service was bad, as it's not only one customer complaint. i would highly recommend sending their management an email reporting this.
2026-07-01 07:14:44
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Jessiina🐈⬛ :
For real! P dir zot bonjour, coumadr mon agass zot! Pour deman piment et garlic aussie, zot in faire un gros fouf😭😭
2026-06-30 10:42:07
2
miii🐷3 :
many restaurants in tribecca doesnt offer good customer service. They dont even greet you properly or when we smile with them they stare at us . They should really work on that cause its their lost as we go many other choices
2026-07-01 06:05:19
0
suhayl.m27 :
@shayaan.h_ @Hashimi
2026-06-30 13:19:21
0
Sheef :
😳
2026-07-01 06:19:42
0
lisalu33 :
But my experience at the Colcacchio food court was great..The attendant guy(African) was very polite and friendly he even told me about the 3 for 2 promo offer which I wasn’t aware and the service was fast…
2026-07-01 05:26:53
2
Stevie :
same.I even thought i was victim of racism, as "white" people and those "ki déclaré"were being treated very nicely and were served before me. 45m wait
2026-06-30 14:22:26
3
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