@missclairebenjamin: Handling your manager falsely accusing you of something… As human beings we are all very good at making assumptions and jumping to conclusions. It’s part of how our brain works. One of the things that sets apart emotionally intelligent leaders is awareness around this. Awareness means whilst we may hold assumptions or judgements about someone’s behaviour until we speak to them we never know the whole story. So we must first lead with curiosity. The flip side of this is this is that sometimes we may be interacting with someone who doesn’t have this level of awareness and therefore accuses us of something we haven’t done. Or makes assumptions without hearing our side. It’s human nature to feel defensive in a situation like this. It doesn’t mean you need to act from a defensive place though. Instead to shift the dynamic and regain control ask questions- when we ask someone questions to gain more clarification and then ask if you can share your perspective. Have you ever been in a situation like this on either side? Share your experiences in the comments. 📌 Please remember the advice offered in this video is generalised and will not fit every situation. Therefore, please use your own judgement when using this advice and adapt it to suit your situation. ➕ Follow for more tips on navigating tricky work dynamics #worktips #difficultconversations #communicationskills #assertivecommunication #difficultsituations

Claire | Work people tips

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Tuesday 30 June 2026 17:49:15 GMT