@itvnews: Senior council managers encouraged colleagues to make it difficult for families to access special needs support and laughed about denying help to children with SEND, a council caseworker has told ITV News. The whistleblower, whose identity we are protecting, works as a special educational needs case worker at a council. She detailed ways in which she and other case workers were encouraged to make it harder for families to make their case, including by leaving telephone numbers off emails, not replying fully to queries and not having face to face meetings. Responding to our whistleblower’s concerns the Education Secretary Bridget Phillipson told us: “Any suggestion of that kind of behaviour is completely unacceptable. No family should have to battle so hard to get the support their children need.” She promised that the government’s planned investment will transform outcomes for children and that councils will be held to account to make sure they are supporting children and families in their local communities. #schools #education #schoolsupport
As a mother who is currently fighting the system for a Sen child I truly believe this
2026-07-03 11:08:17
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Mahwish :
Absolutely heartbreaking 😭
2026-07-03 19:07:24
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MARLOWEVILLE :
This is not news to any SEN parent.
2026-07-03 15:25:11
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Cam💫✨ :
As an SEN mother I truly believe this
2026-07-03 12:09:29
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savesheikhjarrah53 :
outrageous. this is a national scandal.
2026-07-03 19:44:55
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Antony :
As an SEN family I truly believe this and it’s absolutely heartbreaking 💔
2026-07-03 12:45:24
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Imehhh :
As a father I’m proud of that women speaking up exposing the system!
2026-07-03 14:38:59
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nic :
I believe this,, this is a cruel world seriously 😢
2026-07-03 10:48:12
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Lilly the Labrador :
Huge respect to this whistleblower.
2026-07-03 11:41:41
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¤'ķæ :
I work in a SEN school and the cuts are atrocious, no resources, not enough staff, less & less pay. its literally a pandemic
2026-07-03 12:45:08
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Joanne Rodwell :
👏👏👏👏👏 to the whistleblower we need more of them im a send parent who still has to fight for my son
2026-07-03 12:36:20
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sisipupa :
this is so sad and so true
2026-07-03 12:39:57
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༺♡༻ 𝑻𝒉𝒆𝒓𝒆𝒔𝒂 ༺♡༻ :
Massive respected for the whistleblower 👏 about time things changed for sen children!!!
2026-07-03 14:04:42
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Dan :
Which councils
2026-07-03 21:25:12
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Faz :
my 7yr old was denied this just a few weeks ago , huge respect to this whistleblower
2026-07-03 13:53:09
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tessa :
Its so heartbreaking ❤️❤️❤️
2026-07-03 19:33:43
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BIBI🌸 :
Heartbreaking 💔
2026-07-03 13:35:53
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laurenoshea47 :
This happens in ALL sectors and services!!!!!
2026-07-03 15:18:12
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Nikki’slyfe :
Every day I’m fighting for my life on this app trying to find the good in humanity and every day I’m disappointed
2026-07-03 13:30:53
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Husnara Begum :
This is utterly deplorable! This needs full investigation
2026-07-03 11:23:37
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donna-marie💗 :
this is terrible! 🥺
2026-07-03 13:15:39
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Maria🏴 :
saddest part is. us Sen parents arent suprised. our kids are seen as a drain on the system. school holidays nothing is available. childcare almost impossible to find. yet we are criticised for not working. like that's the choice we want. mine are 15 and 11. yrs ago so may groups, services where available but cut after cut has left us with nothing
2026-07-03 11:17:09
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ᴄʜᴇʀʀʏ ᴛ🍒 🇬🇧 🏴 :
This makes my blood boil!!!!
2026-07-03 13:34:58
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Toyaaaa :
Well done to her for speaking up
2026-07-03 12:30:27
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