@taviddhomas: Is this you and your mum when you go to Starbucks? Show her this! #customerservice #sketchcomedy #comedyvideo #britishhumour #customers

conscious Am :

I serve this exact scenario everyday

Nicolaaaaa :

you are wrong. she pronounced "frapuccino" correctly

Keeks :

Amazing that it’s Margaret that should be called Joy, because all ‘Joy’ is making me feel is scared and annoyed

The Female David Mitchell :

Why did I think that Joy would order “just a coffee, a normal coffee, extra hot” 😂

Sam Rose :

Extra hot just means the pre-heat the cup

Gmaing :

I love that the small angry one is called joy 😭

Ryan The Angel Gamer :

Who Margaret reminds me of:

PTB Compositions :

well done Margret

Sarah (scrappy_nerdy) :

joy being the least joyfyl person ever 😂

thisisjotoo :

My mum does this: Assistant 'Would you like a tea or coffee? Mum 'yes please' Assistant: 'Sorry which one?' Mum: 'Either's fine, I don't mind... Assistant confused. MUM: yes a tea please then.' AGHHHHHHH! This is before she's ordered a meal. 😱

purple_polenta :

HELL YEAH MARGARET

StevePaulMyers :

Go on Margaret

Niko :

please I just left work leave me alone😭

souls8408 :

unfortunately I know this can't be Costa as we don't do a large frap😭

Yip Yip Studios :

Joy gives me family reunion flashbacks 😂😭

catswhiskers1OO :

Love all your characters but I love these two the most! (Well, the tall one; the wee one scares me!)

em❤️‍🔥 :

what i go through daily working at costa x

🏳️‍⚧️╶⃝⃤⋆!FERN!⋆╶⃝⃤🏳️‍🌈 :

casper :

I feel like as a short woman its my duty to continue this with my taller best friend when we're older. my future has been set out for me I must follow it

michaeln821 :

No need to be rude dear

lillycrane :

yesss margret cheesecake on me luv 🥰

EMIRATES A380 :

im turning into joy each passing day 👍🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

Kate | Women’s Health :

😂😂😂😂😂 The end

katieusbrownius :

FINALLY