As a tl for 7yrs, di ko gets kung bat ang stressful ng coachings nyo. My coachings were used to get my agents a breather. Kamustahin sila. Siguro 5mins dadaanan lang yung coaching opportunity. Most often than not, alam naman na nila yan. Di na sila mga bata. Mga agents ko ngayon, gaganda na ng career. Wala namang namatay sa kanila dahil di ko na coach. Moral lesson? Wag nyo masyado kina karir yang coaching plans na para bang mga bata kausap nyo. Level with them as adults. Alam naman nila kung niloloko lang nila mga sarili nila. Coachings are overrated.
2026-07-04 15:49:36
551
Morgan Husky :
all this for 22k package? ugh
2026-07-04 14:45:27
340
ItsJustMe.JM :
bawal na nga ang maging straighforward this year HAHA need na lagi makipagkapwa tao HAHA
2026-07-04 10:42:47
282
h a n y o l 🌻 :
itsura ni TL after ng coaching😌
2026-07-04 10:06:27
193
ibanjusip | RunTok :
ang hirap mag coach ngayon sa totoo lang. positive scripting na nga sa mga customers pati sa coaching positive scripting pa din.
2026-07-04 14:36:08
126
Francis John Hendrix Sembrano :
Sobrang relate ako dito.. kahut ano pa panget ng call kailangan mo humanap ng maganda at mag kudos. Tas pag nag provide ka nag even better mag dadamdam pa😅
2026-07-04 09:10:28
61
Drixxie :
pagkatapos mag coaching, attrition agad hahaha
2026-07-04 09:09:18
27
Rishi GB :
As a manager for a retail store, this is not my cup of tea, we are blunt to the core.... Unfortunately it's not the case in BPO where I work now.... So yeah sugar coating to the max
2026-07-04 15:18:47
0
CAT 🐷🌈 :
sobra sa positive scripting to a point na di na macorrect ung bad behavior 😆😂
2026-07-04 15:40:00
5
blkjn :
kaya pag may bagong agent sa team dapat sineset ang expectation na di sila ibebaby. lagi kong sinasabi sa mga agent ko, matatanda na tayong lahat at alam na natin ang mali sa hindi. at bawal pabebe sa team 🤣
2026-07-04 18:24:09
5
thereshegoesagain11 :
used to be an irate agent and a always top performer 😝 Its really the secret
2026-07-04 14:25:06
3
It'z•Breezy :
Well as a Agent I really appreciate the coaching method this year.. Imbes na ma demotivate ako atleast my TL lifting me up and pushing to be a better agent.. Kudos to all 2026 good TLs
2026-07-04 21:39:37
6
deedee :
Nagstart ako sa bpo 2017 transitioned to recruitment 2022 then 2025 RPO na. Bago ako iformal coaching ng tl ko before meron sila tinatawag na "getting to know one on one small talk" intro ng tl kay agent at ni agent kay tl, mga expectations at anong klase ba ng coaching ang prefer ni agent like gusto nya ba ng straightforward, gusto nya ba na lagi hinahiglight ang small wins nya. Ganun, then si tl naman iseset ang expectations nya on how he/she expects his/her agent to perform since nakabase ang performance di lang individual SC pero may team SC din.
2026-07-06 05:52:22
2
Jessa Vargas :
Ngeee bat damay ako🤣😅
2026-07-04 09:35:25
6
PIA-MONTE :
ang nonchalant naman nung 2026... 🤣🤣🤣🤣
2026-07-04 09:55:33
3
KC :
Ndi n lng daw sya magccall dhl may markdown na partial sa tone and pace🤦♀️
2026-07-04 14:52:52
0
manongsaws :
Compliance breach or ztp? Hnd nmn sila ngpapapel jan ung compliance checker epal din to eh
2026-07-04 15:15:10
2
Code 404 :
Stuck padin ako sa 2000.. 😅 Walang mag aadjust..
2026-07-04 15:58:55
1
Trixie :
parang yung sa 2000 nangyari sakin non ah 😭😂
2026-07-16 23:51:11
0
Kaius :
gen Z is gen z-ing
2026-07-16 05:06:49
0
kly :
this is true! hirap esp if external hired ka kasi they think mas magaling sila kesa sayo pagdating sa process without thinking na ang behavior ang kino-correct at hindi ang process tsk
2026-07-14 01:51:43
0
Kaius :
Lol.
2026-07-16 05:06:01
0
ACKdump :
Performance in high-stakes environments is never a solo act. When you view coaching as 'too much,' you’re missing the bigger picture: the standard isn't about you personally; it’s about the collective output required to keep the program operational. Refusing to align with performance standards doesn't make you a 'rebel'; it creates a bottleneck that affects everyone else on the floor. True professionalism is being able to maintain high standards even when you disagree with the delivery of the feedback.
2026-07-12 05:06:56
0
cvnt_mtthw6.33 :
HAHAHHA
2026-07-04 10:53:56
0
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