@dexerto: Indie developer Zoroarts has called on Valve to change Steam‘s refund policy after claiming more than 55,000 copies of 'Paddle Paddle Paddle' were refunded despite the game holding a Very Positive review rating. Valve’s platform allows players to request a refund within 14 days of purchase, provided they have played for less than two hours, a policy intended to protect buyers from games that don’t meet expectations. 📷: zoroarts18 #indiegame #gaming #steam
if you can beat a game in under two hours then that game wasn't worth buying in the first place
2026-07-06 13:39:08
16424
rat :
should've made us paddle paddle paddle just a little longer bud
2026-07-06 23:45:01
266
Raven :
should've put an hour long tutorial
2026-07-07 23:33:02
0
Subtle :
Less than 2 hours of gameplay isn’t a game, it’s a demo
2026-07-06 18:11:42
7709
FBIPUPPY :
"fix ur refund policy" 😭🙏 fix yo game
2026-07-06 22:17:23
7809
maiimeow :
if a game gets beaten by the average player in less than 2 hours and there's nothing else to do ingame, it wasn't worth buying
2026-07-07 15:34:28
70
Zac :
Maybe add replay value and more content to your game. There is a reason why there is a option to say not enough content in your refund request
2026-07-06 13:39:03
4571
Reinami :
you forgot to mention that the description describes it as very long. so it's just flat out lying to players.
2026-07-06 17:31:13
2197
MAAKEN :
If your game is under 2 hours long, you didn‘t make a game, you made a demo 😭
2026-07-07 01:37:23
49
WM8 :
people are missing the point, even balatro can be finished less than an hour, but replayability is what kept players going past 2 hours
2026-07-06 21:30:53
86
Szymon25_10 :
Make your game longer, in todays game economy no one wants to pay for some shitty 1 hour game
2026-07-06 13:34:30
387
CIV :
This is not an error on steams part. If your game is that short and can be beaten by new players in under 2 hours, it’s not a game worth keeping. Those two hours are made to let you see if you enjoy a game and if it’s already all done before that time is even up.. yeah I’m refunding it too.
2026-07-07 13:22:47
6
Gunk_001 :
Should games be longer than 2hr worth of content, sure probably. Does that mean taking advantage of such is right, very much so no. If game was complete buns and stop, sure, but people are completing it which is wild to then refund.
2026-07-06 14:46:06
14
Scoopy Woopy :
mfs here really blaming an indie dev for having a short game 😭
2026-07-06 13:56:44
14
Rowan Hawes :
“Make your game longer!” Uh no, ensure people pay for what they got and enjoyed playing. Y’all really need to be denied refunds more often. I hope stream can crack down on this bs.
2026-07-07 22:38:02
0
ms2k7 :
dont make a shitty game that lasts less than 2hours
2026-07-07 21:58:58
0
Tuna! :
It’s probably a combo of that and it looking like mobile crap :/
2026-07-07 15:25:47
0
Cheesemo :
If someone finishes your game under 2h, then perhaps it's a problem with your game and not the refund policy.
2026-07-07 12:25:22
7
Clyde :
make your game longer then 2 hours lmao
2026-07-07 03:55:27
6
bulhar pico :
its kinda his problem that he makes ppl pay for a game that can be finished under 2 hrs without speedrunning
2026-07-06 13:35:49
478
ᛉ🌲 :
a game with less than 2 hours play time should be free
2026-07-07 11:56:36
37
cherry 🍒🇵🇭🍉 :
if you like a game you shouldn’t refund it out of merit, but i agree with the 2 hour window, sometimes you don’t know if an expensive game you bought is bad or not until you’ve got a little time in it
2026-07-06 17:22:13
8
personr13 :
if your game is THAT short on a first play through... deserved
2026-07-06 17:43:52
59
Blas de lezo :
If you can finish the game in less than 2 hours it shouldn’t even be considered a game
2026-07-06 21:32:51
154
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