The Soft Life Strategist
Region: US
Tuesday 07 July 2026 17:44:52 GMT
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Sally Norder :
Dispute the charge ASAP.
2026-07-07 18:19:55
21
Corie :
I’m assuming you were on Rhapsody by the details you’ve provided. If so, 7554 is a SG category for whatever reason. The one next to it, 7556, however, is categorized as a 2B, which is Spacious Ocean View Balcony. Both have the same stateroom and balcony dimensions. For the random cruise I just pulled up, the SG is about $200pp more expensive than the 2B. I’d be hot too!!!
2026-07-07 23:26:59
1
Shannon :
I don’t understand how guest services couldn’t handle that. You should have asked for a supervisor. Some ports have free WiFi too at stores like Diamonds International. At least you could have emailed them during your cruise to document.
2026-07-07 20:18:18
7
💕Shawn💕 :
When do we get notified if we win?
2026-07-08 19:41:52
0
lisahunke66❌ :
You didn’t look up the new cabin number to see where it was located once you received the upgrade notice / notice?
2026-07-07 23:00:11
3
Paula D :
Guest services can allow you to make the call for free while on the ship - for free
2026-07-08 08:09:10
2
Anna :
Best best to is email the executive team and explain the issue and attach documentation and what you are seeking. The email is [email protected]
2026-07-08 16:00:17
1
imBettyWhite :
I find this really hard to believe
2026-07-08 14:51:58
0
Jessica Ann LaBon :
spacious balconies cost more than regular ones about that much or more, so while you didn't get your sunset, you did get your monies worth. I could never go on a cruise and not know what room I have before setting sail. I would have caught it soon and go on the phone with someone to at least get on board credit. That is just me. There really isn't much they can do after the cruise is over...
2026-07-09 00:44:19
2
Anthony :
Just dispute the charge 😭
2026-07-08 03:29:40
0
mamawkkalc :
You could have said ok… you want me to call put me through to them! I had to call them from the ship one time and guest service handed me a phone after they dialed the number.. this was a few years ago they may have changed that but always ask them to make that call for you!
2026-07-08 12:45:59
2
freddy_c :
I've never had good luck with the upgrades, I feel like they upgrade you to a higher level room that they couldn't sell
2026-07-07 21:10:04
2
toothless.travel :
What ship?
2026-07-07 22:04:26
0
Nate D :
This is soooo not true lol. I’ve done tons of upgrades and gotten each time. The customer service reps are very helpful and understanding. Can you please provide receipts to this claim? I just have a really hard time believing this entire story..
2026-07-08 15:18:07
0
Mr Magoo :
Calling from Mexico and Canada is included with most cellular companies now.
2026-07-08 03:30:10
0
✝️Emily💜 :
RC has steadily gone to trash since covid..
2026-07-08 16:28:36
0
Drae :
Not a penny extra from our balcony 🤔
2026-07-08 02:19:46
1
Shuaige Surfer :
Come on Royal Caribbean. Do better!
2026-07-08 02:26:58
0
travelsmadebyjason :
Yeah there is something wrong here because 7554 is listed as a SG but is in a sea of 1 and 2B. Seems like Royal has made a mistake on this deck plan.
2026-07-08 20:21:57
0
frizzld :
won't do that again
2026-07-08 07:00:57
0
zoewallach916 :
Why didn’t you go to guest services on board when you went to your room and saw you weren’t upgraded ?
2026-07-07 19:07:26
0
frizzld :
shouldve went to Guest setvices
2026-07-08 07:00:20
0
/ᐠ - ˕ -マ Ⳋ :
@ilove_watermelon_
2026-07-09 00:40:33
1
Muñeca💅 :
@Royal Caribbean
2026-07-08 00:04:56
1
scorpio4u :
@Royal Caribbean you need to do right by her.
2026-07-08 02:57:49
1
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