@keatonherzer: Final part of this 2+ hour call. I honestly can’t even make this shit up. WHAT IS GOING ON?!?! #cancer #cholangiocarcinoma #insurance #healthcare

YOLO :

He’s talking to an AI 💀

crowsader13 :

So healthnet is using a vendor/third party for customer service 😤🙄

morningmatcha_🖤⚰️🇵🇷🥀 :

Hold up the way YOU KNOW MORE. 💀

Minnesota lakegirl :

why would you think the CEO care?

maggie :

American health care system sucks

planetjanet :

Posting these calls are epic!

Aaron Greenberg :

Are you utilizing any MRD testing to monitor treatment/recurrence?

sloppypusheen :

sarah get over here we are waiting to speak to all y'all

parmashauna :

also, are you telling your provider about this?! Are they fighting about this as well?!

Jess 💕 :

All insurance companies contact their call centers out; most overseas too. Always ask to make sure you talk to a in state representative. It’s required by law.

Erin :

I’m sorry you are going through this. I am also thankful you are sharing this with all of us. These insurance companies are awful. 😞

Ashleigh's Kneadful Delights :

the cost of medical bills and insurance is such a scam

Pickyourknows :

I just hope there’s some non profit lawyers out there who can use these examples as a case against how deplorable, outrageous, and convoluted the US health insurance industry is

Caitlin Redden :

Dose not know the ceo of his own company

rach :

I LOVE your energy, hate that THIS is what is required to exist in this hellscape💜💜

Heathen :

✨ thewayifind ✨ MBW ✨ :

Subcontractor funnnnn

planetjanet :

Aaron the social worker

AlessandRa :

he's a 3rd party contractor 😩

Vacation Life :

ohhhhh no

lenkaland :

He’s been outsourced. We never know who we’re ever talking to anymore

PippA-Lupus Fighter! :

Wowwwwww

Chickoftampa :

Name dropping the ceo’s is priceless 😂👏🏼

Haus of Tabby :

I know it’s been up for less than an hour, but this video should have a LOT more likes and views right now.

parmashauna :

it's time to report them to your AG and then Federal Level.