RobbTheCarGuy
Region: US
Thursday 09 July 2026 13:00:54 GMT
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bobbybuchanan1157 :
never teardown before parts are confirmed in house & respectively tell the customer I warranty the parts I install. I dont warranty the whole car
2026-07-27 12:10:40
0
john Gaudinier :
it depends if it doesn't make sense on then its a separate issue having a good diag tech can keep you from eating the cost on stuff that you don't need to be eating if they don't like that a maf failed after repairs they can pound sand you have bills to pay and people to pay you can't do that running charity
2026-07-26 22:28:52
0
ShiftHappens :
Stop doing head gaskets. Just replace the engine.
2026-07-10 01:10:20
15
Derrick :
Never take a car apart until you have parts on hand if that part wasn’t available for months you would have been in a tough position
2026-07-09 18:48:42
74
Jio Velasquez :
call ahead make sure all parts are available
2026-07-26 19:49:36
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User123 :
Doctors are not on a stop watch timer and if they fix it on the first time they charge you again and again and again. Till they get it correct.
2026-07-26 01:19:53
0
Patrick Wilder :
you can't really charge labor 2x and still have a customer. i wouldn't necessarily say you can not take a car apart before parts arrive, but I will say at least know when they will be there (expected). example part is 5 days out, tear it down say 4 or 5.
2026-07-26 22:54:05
1
Fer Gonzalez :
Yeah man never take anything part until you have the parts in hand!
2026-07-11 14:46:46
6
mikemireles77 :
don't promise, get caught up first,don't take cars in unless mechanic agrees,
2026-07-26 15:27:50
0
Anthony Rego :
the maf was likely due to the head gasket. that part didnt just fail on a whim, oil blowback is an issue, but that little sensor is so finicky that it is more likely than not it got messed up being off the car and not covered for so long. The Porsche, nah you gotta charge them extra labor on that, that's on them. At the end of the day, you'll never make anyone happy, try to avoid telling them the billable hours until the end
2026-07-09 17:46:43
9
Jedicreates :
Only do brakes and tires !!!!
2026-07-25 20:28:05
2
302_matthew418 :
As a tech, for the returning check engine light for a different fault just make sure your guys are making thorough documentation about the faults that are in the vehicle at the time of arrival with picture proof. The customer is going to be upset regardless because most of the time they are not working in this industry so everything that goes wrong after the repair is the shops fault. Having someone who has great customer skills will be able to handle the customer to the best of their ability. You can lead a horse to water but you can’t make them drink. You can explain everything the best you can but you can’t make the customer agree.
2026-07-09 13:14:46
8
Dylan Telkamp :
Charge them to diagnose all issues then have them select what they want fixed. If fixing one thing uncovered another issue let them know while the car is torn apart and say you can fix it for price of the part minus 1 hour of labor since you’re already there.
2026-07-09 14:37:13
15
Baby Low :
It’s good you ate the cost of the MAF sensor. When they put that kind of money into the car, just comp something like that
2026-07-09 21:43:53
5
Salem Alzaibak :
Get you some loaner cars for the good clients! Best thing I ever did
2026-07-10 16:37:22
3
DGCarGuy :
ROBB BIG LESSON AS A MECHANIC is scan the vehicle before starting work! Customers will blame you for pre existing issues. Make sure to document your preexisting codes so you don’t come out of pocket. Not saying that’s the case here but ALWAYS cover yourself.
2026-07-09 19:43:47
4
901Carguy :
Focus on minor repairs and let go of the major repairs. From my experience big jobs are really good for a specialty shop that’s deals only with major repairs. You are doing more than you can handle and you need to horn in on just in n out repairs and you’ll have less head aches. Good luck
2026-07-09 17:05:22
6
checkenginechuck :
It depends. The first factor is figuring out if its negligence, an unforeseeable consequence of removing a part, or a lack of being thorough when creating the estimate. From there it’s about doing whatever you feel is “the right thing” to do.
2026-07-10 00:20:00
6
Abdel Qawasmi :
20 min test drive is the issue. also yes these things take time but good techs are efficient, not saying they aren't good techs but they may still be learning. Just normal growing pains.
2026-07-09 23:00:56
3
naustin545 :
Speak to customers in DOLLARS NOT IN HOURS! Underpromise and over deliver
2026-07-10 23:32:31
2
Alvin :
Keep your pricing updated and quote confidently. Not all money is good money—find your niche, focus on the right customers, and stick to the jobs you enjoy. Build your business around selling and repairing cars for clients who make the process easy. Sounds easier said then done but sleep better like this
2026-07-09 18:45:45
2
dmmyron :
I always said it's customers up front if you do not run into any problems you have it back at the promise time you say
2026-07-10 10:49:26
2
Began :
Can’t charge the labor twice. You should only start working on the car when you have all the parts. Not fair to the customer that you can’t keep to the time frame you gave them.
2026-07-10 18:25:48
2
Zayd.GP :
Overestimate the time so when you finish under they’re happier with the work
2026-07-10 22:03:45
3
Sayed N Jalali :
You will learn in couple years .
2026-07-10 02:51:18
2
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