@momag_ghana_official: Stephen Quarcoo Gorman Executive Member in Charge of Operations, Research and ImplementationWhy Distance Cash-Out Is Not Good ⚠️ Distance cash-out poses serious risks to agents, customers, and the mobile money ecosystem. In this video, the MoMAG Director of Operations explains why the practice should be avoided, the risks involved, and why every mobile money agent must operate within the approved guidelines. Watch, learn, and share with fellow agents. #MoMAG #DistanceCashOut #MoMoAgents #MobileMoney #Compliance

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Region: GH
Wednesday 15 July 2026 20:44:56 GMT
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kwame_douse
Kwame Douse :
I think MTN should integrate something to prevent agents from not being able to perform distance cash out.
2026-07-16 08:05:27
17
apicki_tv
⚜️ANTONIO…🌪️ :
Are you people actually a momo agent or you just created a group for momo agents? How will you know if the customer is holding the phone there or someone else is allowing the cash out? If it’s sent into the agent account directly then it’s understandable, but why should an agent answer for a cash out transaction? And you are proudly saying it’s an offense instead of explaining to the telcos how swift this customers can be
2026-07-16 04:52:42
18
goal_machine10
Goal Machine :
this your explanation is too confusing, come back again
2026-07-16 17:35:27
2
anikemi0795
Sakina ishaq :
Ah I don’t understand..the customer that is buying something from those fraudsters will come to you the agent that those fraudsters are allowing cash out ??how
2026-07-15 21:56:39
5
marthaadutwumwaa8
Martha.A. Morosa :
they don't even told us someone is doing the cash out or is long distance
2026-07-17 21:45:08
1
renedel123
JIREHDEL :
How do i know someone is doing distance cashout
2026-07-15 21:02:44
5
bexbecky01
BEXBECKY :
so they should limit the distance to 50meters.
2026-08-13 13:40:15
1
fuseinitanko
Fuseini :
what if the person took phone to the agent point.and later phone own detected,still will agent be in trouble
2026-07-16 10:59:37
3
amadukasim
Amadu Kasim K bibo ventures :
E Levy is over but MTN has refused to restore the old customer charge of 20 from 2k n above....a customer can send 30k from his phone and charge 7 cedi.
2026-07-16 07:10:57
2
zinoleesky718
zinoleesky :
They don't tell us the truth oo
2026-07-21 13:58:41
1
daniel.21983
DANIEL 2 ❤️ :
You are making sense. GOD BLESSED YOU ❤️❤️❤️
2026-07-20 03:20:19
1
winsettcharisma
WINSETT CHARISMA TIMOTHY :
The Distance Cash out does it mean, the money wasn't come or what exactly the issues is now 😔
2026-08-08 08:10:01
1
officialcpiritmusichouse
officialcpiritmusichouse :
so what if the person call the one we're taking the money from his own number and even tell the agent even the amount to be taken and more over it is the rightful owner to put his own pin
2026-08-19 12:13:58
0
spiderwangh
Kusaasi Spiderwan GH :
but how will you know that it is distance cash out
2026-08-14 07:58:10
0
grahamrichgh
GrahamRich Inspires :
This doesn't make sense
2026-07-16 13:37:48
3
soonrich64
𝑭𝒓𝒆𝒔𝒉~𝑴𝒏𝒂 🇬🇭🇳🇬 :
Then your team have to detect and cancel the distance cash out to avoid putting more stress on your Agents .please with all due respect
2026-07-16 06:42:19
4
wahabdaud20gmail.com
Ahafo kussasi youths ✴️🔥 :
It happened to me last month 6800gh😭😭🥹
2026-07-17 06:06:02
1
k..bataka.wisdom
K .Bataka Wisdom :
it happened on me and we landed in court. At east legon.
2026-07-16 08:28:15
1
fixedodds100
king of kings :
the best way is to protect the system to a certain distance so that the cash out can't work, because some customers they will not even tell you it's distance Cash out because they will just be pressing their phone after giving out the number and you will think the person is allowing the cash out
2026-07-16 10:47:49
2
amapapabi_360
Amapapabi_360 :
so now what do you want us to do should we collect the phone and do it
2026-08-15 11:00:22
0
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