@amandag558: Replying to @msymanietz thank you for this! We didn’t even take that into consideration. Update- still no resolution…. @Planet Home Lending #mortgage #bills #bankaccount

Amanda
Amanda
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Thursday 16 July 2026 16:13:35 GMT
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sarrediscovered
Sar956🆘🇺🇸🇺🇦🏳️‍⚧️🏳️‍🌈 :
Put your payment in an escrow account with your attorney. That way you've paid it, just not to them.
2026-07-16 17:58:48
3
emptynester123
Empty nester :
when you sue, you need to also ask for compensation because this has affected you mentally as well
2026-07-16 16:30:44
6
wandering_star_007
🌘✨WanderingStars007✨🌒 :
I sent you a message that you may find very interesting
2026-07-29 12:43:10
0
cajuncountry29
Cajungal29 :
Once they effective date your payment, it will resolve the interest.
2026-07-20 00:27:57
1
michellemacinnes5
Michelle MacInnes :
I'm not sure if this is helpful, but as an accountant I have run into issues with vendors not finding our payments. Can you get the details from the payments from your bank? There should be a trace number for each transaction that the mortgage company should be able to compare with what is in their bank (they may need to contact their bank account officer as well).
2026-07-20 15:37:51
1
tbyers86
Taryn Byers :
Yes demand they back date the payments and adjust the interest. Also how can they not track it if it was applied and reversed for June? That’s insane!
2026-07-17 23:42:35
1
maddeestormee
Mary44 :
Record every phone call with them, and make sure they aren’t putting late pmts on your credit.
2026-07-16 22:10:13
1
kirstacar
Radical Life :
open a case with the BBB too!
2026-07-16 19:10:49
1
dutchdoorhome
Jackie :
Ask them about other ways to pay that aren’t via the website. Can you send a money order or a WireTransfer? A wire transfer is instant, it has a tracking number, it goes directly into their account
2026-07-16 17:05:50
2
msymanietz
msymanietz :
I hope this gets figured out for you. I cannot imagine the frustration
2026-07-16 16:24:34
1
brianoliver85
brianoliver800 :
What about the email proof of your payments? They should be able to see all the transactions and when you made the payments.
2026-07-17 17:59:44
1
amandansmith3
amandansmith3 :
My question is what happened in April, May and June that was different from Jan, Feb and March? Especially since you were in autopay. This is wild. I went back and watched your original video. Also, I get wanting to refinance with another bank but Veterans United will sell your mortgage! We bought our house in June of 2023 and it was sold to PennyMac that same year. Now PennyMac has been good to us but Veterans United could eventually sell it too.
2026-07-16 17:06:26
1
sarrediscovered
Sar956🆘🇺🇸🇺🇦🏳️‍⚧️🏳️‍🌈 :
Not worth it to refinance. That's crazy! They need to fix this. Contact your states AG.
2026-07-16 18:00:36
2
karinmyuc7a
Karine :
Contact the CFPB Consumer Financial Protection Bureau
2026-07-20 12:52:28
1
dano612
ano612 :
wow that's some major bullshit ! you shouldn't need to refinance,(that costs money!) they need to fix it!
2026-07-16 16:34:33
1
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