@startupbell: Jeff Bezos explains how Sony founder Akio Morita chose a big mission to show the world Japan’s great quality, a goal bigger than the company itself, and now Amazon aims to be the world’s most customer focused company, a model for putting customers first instead of chasing rivals. He says true care for customers grows with a long view, and that making new things happens best when people have patience, strength, and a positive openness to feedback. Subtitles by @scriptivox —- Curating wisdom from world's best founders and showing the top 1% of startup advice, handpicked for you. Follow for more. #startupbell #startup #business #founder #entrepreneurship #entrepreneur