@xosydneyjune: Excitedly unboxing my new @Coach bag, only to discover they sent me the wrong one. 🥲 and now the one I originally ordered is sold out. 🥲 #coach #brooklyn34 #coachtopia
One time I ordered a bag charm and they sent me a purse
2026-07-26 16:06:19
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casey🍓 ny cake decorator🍰 :
i believe (look it up) but if they send you the wrong item, you’re not required to send it back but they are required to send you the correct item ✨
2026-07-31 12:48:31
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Puta :
they did that BECAUSE the one you wanted was sold out.. guarantee it
2026-07-28 10:29:38
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janedoe0210 :
Return it and get your money back,stop letting these companies get away with this
2026-07-30 09:58:40
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Fnda.mtnz :
Just in time for the “Wicker”
2026-08-02 01:47:41
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naj :
I saw the panic in ur hand 😭
2026-07-25 21:31:11
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numnum1279 :
THE SAME THING HAPPENED TO ME YESTERDAY!!!! I ordered the same one as you but they sent me a smaller one. When I tell you I went through a whole fcking thing with them. It was insane but end result was another store is overnighting the bag to my house caz I’m not driving an hour away to pick it up. They gave me such a good discount and a gift card and the refund for the wrong one ofc. I was soo mad when I initially saw the bag
2026-07-26 06:00:23
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karelly :) :
by law you can keep it and still get a refund
2026-08-08 00:01:29
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pretty_clever :
Bc I would never buy a straw bag😫 ugh
2026-07-27 21:21:10
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user05203454846 :
you after opening the bag . 😂😂😂
2026-07-29 04:38:01
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ChelseaRenee :
It’s not funny but I’m laughing at the moment you realized it 😂😂😂 That actually sucks friend!!
2026-07-25 20:24:36
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Fuqnuqqet :
Coach is not preforming like they used to. At least they packaged your order nicely, mine was just out in a package bumping around 💀 this is not cool
2026-07-26 23:56:29
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EggSaladSanwicheswithHam :
I literally saw “?!” In your hands. Funny how emotive hands can be
2026-08-11 16:48:57
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😽😸😼 :
and then the bag is ugly id be sooo sick 😭😭😭
2026-08-10 16:51:46
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anna 🍓 :
suddenly feeling very happy that the limited edition coach bag my gf bought me was the right one…
2026-07-27 16:42:34
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Becca :
I’ve seen this happen too many times for a luxury brand. I believe that they sell too many and send “the wrong one” to make it seem like there was a mixup
2026-07-27 22:51:47
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Tayah :
Omg it’s hideous. I’m so sorryyyyy 😭😭
2026-08-10 12:10:04
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aber :
they sent you a patio chair instead of a purse... please send that ugly thing back
2026-07-31 10:33:16
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niyhamegash :
Dang & it’s not even cute 😭
2026-08-01 17:29:24
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Goddess-249 :
Why do they do this so much? I would be so mad.
2026-07-26 15:54:34
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frankiee :
what is with coach and sending wrong items to customers??? i saw this lady that lasted 2-3weeks back and forth with coach cuz she kept getting the wrong item and on top of that, she was coach's consecutive buyers??? coach needs to do better...
2026-08-09 07:31:42
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JhoOnGo :
Why does this seem to happen so often
2026-07-29 12:27:30
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Mar :
Well, I just came from the TikTok of the girl that said by law you don’t have to return an item that was erroneously delivered to you
2026-07-30 01:25:24
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yelrog :
This is the third video I have seen of Coach doing this. They just keep f**king up relentlessly and making the customers BEG for their money back or to get the correct item. One girl I saw it went on so long that she couldn’t even file a dispute with her card anymore bc Coach was dragging their feet so bad
2026-07-30 15:50:31
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