shedeservescare
Region: GB
Sunday 26 July 2026 17:08:33 GMT
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Ryan🏴 :
Stand up
2026-10-18 00:42:02
0
Gary :
Like did u book and they knew your in a wheelchair ?
2026-07-27 19:24:44
3
☆ . . amber :
as an ambulatory wheelchair user i’d absolutely demand a different room. accessibility isn’t a luxury it’s a necessity.
2026-07-26 17:15:41
172
Trickyvic :
Sue them, they won’t learn unless it costs them money.
2026-07-27 10:43:12
393
Mandy Mitchell :
It’s not an accessible cabin if it’s not wide enough to get your wheelchair in. When you say you booked ‘assistance’ what do you mean. Think the wide doors are suites????
2026-07-26 21:29:51
109
jadeloughead-mommy to 3 🩷🩵👶 :
This is so unacceptable. They clearly have assistance rooms and they should be given to those who clearly need them not based off age but needs . It’s so silly x
2026-07-26 17:23:18
91
dammnsamm21 :
Booking assistance and an accessible room are completely different. P&O state they highly recommend an accessible room if in a manual wheelchair, other wheelchairs must have an accessible room. If you have booked an accessible room, it states the size your wheelchair needs to be to fit in the cabin door/to be stowed away. So you got the room you paid for a standard one. Assistance if just for on and off the ship. If you paid too choice your room also you would see where it is, the hallway etc as excess maps on website. So as much as it’s not great, for wider doors, and all the accessible features you need an accessible room. Clearly stated on the website.
2026-07-27 00:20:01
8
❾¾ℜ𝔬𝔟𝔶𝔫🍎 :
Sorry girly I wish I could help
2026-07-26 17:14:54
99
Jaycee :
Absolutely claim fraud from your bank account on the holiday not fit for purpose. Keep all your evidence. It is fraud what they are doing. 🥰🥰🥰
2026-07-27 12:54:03
40
🫶🦄✨SaranSpam✨🦄🫶 :
That’s insane
2026-07-26 17:13:23
1
Sienna bossa nova :
wait, youre in a wheelchair? what happned? btw you look so pretty
2026-07-26 17:13:37
16
Beth Morrison :
I dont understand why they haven't accommodated you. Theres a requirement to fill in a form for accessible cabins. I booked this for September and we had to answer a whole questionnaire including what assistance my son needed in an emergency. Wheelchair accessible cabins are limited which is why they need to know your requirements in advance. Of all the cruiselines we have used, P&O were the most thorough. Their customer service actually called us after we booked to go through everything from accessible cabin requirements to being airlifted off the ship in an emergency. Something has gone wrong here. Did you book via a travel agent?
2026-07-29 10:00:11
4
💫Alvarez💫 :
Girl what happened???
2026-07-26 17:15:13
2
ozzie818 :
They are obviously taking the piss, sue them
2026-07-28 21:31:59
41
samsara :
I wonder if they are in breach of SOLAS regulations since they were apparently unprepared to have so many passengers with mobility issues on board
2026-07-27 15:44:16
9
ItsAFoolsGame :
yeh its not accessible as it dosnt have a lower peep hole
2026-07-27 09:55:14
15
RainbowHoney :
That’s fucking crazy…
2026-07-29 01:45:19
4
The Daddy :
did you book direct & request accessible room etc
2026-07-27 18:11:20
0
🃏Anae🃏 :
I feel like they are on the cameras to laugh at you cuz this is not normal 🤨
2026-08-05 13:30:42
1
Hyunjins#1 fan and glazer :
the flip 😭
2026-07-26 17:13:24
1
𝔏𝔦𝔞𝔪 :
GURL I WENT ON THAT CRUISE
2026-07-27 22:01:46
0
Nixxy :
As I am needing more accessability now I notice the lack of things available. Went to Cardiff on Saturday. They had an accessible toilet but it was downstairs and the lift was broken. Sometimes people dont know where their accessavility bathroom is.
2026-07-27 10:48:47
1
Sail with Sam :
You mustn’t of booked an accessible cabin. You have to give them full details on a wheelchair and book a special cabin. Assistance is different
2026-07-29 14:08:42
1
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