Basic Leadership Skills
Region: US
Sunday 26 July 2026 23:45:00 GMT
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Austin :
I'm a newly promoted pharmacy manager and have a tech that ignores customers. I will be using this, thanks for all your videos!
2026-08-24 09:52:51
0
Ash :
the problem person is best friends with the manager, I've tried, there's no point
2026-08-24 00:30:45
1
julie 🐞 :
What about how to address the person that constantly complains?
2026-07-27 11:28:53
14
sabs8907 :
what if the problem is someone that's supposed to be in leadership
2026-07-27 01:27:31
135
Jules :
I addressed the issue like a leader just as you said and the narcissist in them turned it around and said I was approaching her completely wrong and played the victim 🤦🏻♀️
2026-08-06 22:43:23
1
Jessica Holloman Whitaker :
What if all the behavior that’s being complained about doesn’t happen when you’re there always when you are not there ..therefore you don’t have any whitnessed behavior
2026-07-28 22:05:27
26
ClaytonBigsby :
great points!
2026-08-14 23:26:45
2
Lynda :
can you ne my boss 😁
2026-08-16 04:04:30
1
Fractured Soul :
there is a difference between writing someone up and coaching. write ups in my experience are when managers are trying to fire someone. coaching is trying to make that employee better
2026-07-28 21:42:01
16
0lyxa :
I'd rather someone tell me everyone is complaining about me instead of saying they've noticed a pattern.
2026-07-30 00:21:01
2
🥀koko0🇵🇷 :
How do you handle it when the response is defensive?
2026-07-28 00:13:22
14
auglocqnuk - aka Nick :
Does this apply to the owner of the company? I work directly under the owner of our company, and she is rarely available because she is working full time for her "day" job (she became the owner when her husband passed, and needs to stay at her day job because she can't be financially supported by the business yet). Multiple people (including myself) believe she is causing more issues than she is solving, but she doesn't accept input unless it matches her preconceived conclusions.
2026-08-20 11:38:44
1
John :
Clock in and check out
2026-07-31 15:24:51
0
Angie :
but what if they just keep finding excuses for their behaviour though?
2026-08-05 11:53:31
3
Hannah :
What if they do neither of these?
2026-08-04 03:39:27
1
Angie M :
Can’t pay for this but I’m sure it’s an amazing class and information!
2026-08-03 00:15:19
0
Adriane :
What if this person is a leader in the store and doing well when you are there but you get complaints about them when you are not there?
2026-08-12 15:02:15
2
Basic Leadership Skills :
You’re not alone out there! Join us LIVE every weekday and be part of a community of leaders supporting and lifting others (all welcome, no matter your title). 9am PST, 12pm EST for an hour. Can’t wait to have you part of our mission to go from manager to leader!
2026-07-26 23:45:38
6
Terra Michele :
What if it's family 😩😩😩
2026-08-12 01:22:34
1
Rafael M F :
What if there has been enough coaching and training and still not working out stead they just wanna do their on way and not focusing thinking it just a game for them
2026-08-06 09:57:55
2
McCall Davis :
But the LEAD is the PROBLEM (took a year but I found out this week the problem lead is stepping down. Took ALL of us complaining for a YEAR)
2026-07-29 06:05:08
4
Marksiwel :
Step one grab your sword
2026-07-29 14:44:32
4
Patty Fernandes :
where do I get a discount?
2026-07-29 02:28:16
0
Kelly Kennedy :
What do you do when you’ve addressed the impact (significant legal compliance) when they get defensive and accuse you of being patronising ‘like they don’t understand the impact’ yet continue to under deliver and continue to add to the risk?
2026-07-27 20:15:07
1
Christine M :
What do you do if the person is the manager?
2026-07-28 17:13:23
2
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