Being a gate agent is harder than people realize. I get yelled at daily for things that are out of my control. Trying to be professional while someone is degrading you and attacking you personally is so stressful.
2026-07-29 01:37:01
159
MG 🎀 :
being a gate agent is so mentally draining. everyone praises the pilots and FAs .. even when they delay is sometimes on them, they never get cursed or shouted at
2026-07-29 15:01:32
66
brock :
It’s the most mentally draining job I’ve ever had. All the pilots and FA’s get all the praise when stuff goes right and people look right past the gate agent. Y’all’s flight wouldn’t go out if it wasn’t for the gate agent.
2026-07-30 22:48:54
21
taygoochie :
As a gate agent, yes. I’m exhausted with the general public. People have lost all common decency and sense.
2026-07-28 17:38:01
136
Global Citizen :
That’s why I never apologize for things that I didn’t cause.
2026-07-28 17:31:05
38
mstyboogie :
Honestly passengers don’t bother me, It be clueless leadership that gets on my nerves !
2026-07-29 18:03:02
12
Collin :
so, mentally assaulted continuously?
2026-07-28 14:42:56
38
Courtney Danielle Bu :
Passengers act like we wanted their flights to get canceled or delayed that’s why I never apologize for stuff outside of my control. I go with the “I completely understand your frustration” tactic because I too am also completely frustrated lol
2026-07-29 10:00:56
12
Chris Baker :
My favorite is the classic "I know it's not your fault but..." I want to reply with "Great, now that we have that understanding you can stop yelling." What I actually say is "Oh I know, but right now, to you I'm the face of the company, and you just need to vent."
2026-07-28 16:54:59
29
Erika305gal :
i’m constantly yelled at and blamed as a gate agent. issues has nothing to do with me and they know this but continue to mistreat us.
2026-08-12 16:33:47
0
Rise N Shine :
I always say please don't yell at me. Or #1 priority is your safety
2026-07-29 00:57:07
1
user10384268997 :
And they get worse when we can’t compensate or provide vouchers due to it being out of our control
2026-08-27 11:35:29
1
Shawn Foley :
thank you for saying the quiet part out loud! gate agent here. This. Happens. Every. Day.
2026-08-26 11:50:38
2
Lordach :
There’s always pizza!
2026-07-29 11:38:06
15
Grissom and Sasha Cavalier :
Emotional labor during summer thunderstorms in the southeast….🤦♀️🤦♀️… airlines need to pay hazard pay!!!!!! The days are long and hard, and pax HAVE to blame someone!
2026-08-27 01:46:41
1
Shykisses :
Thank you Miss. 🔥🔥🔥🔥💯💯💯💯💯
2026-08-12 18:22:31
1
lilmzlady :
Many of us are also overstimulated by NOISE! Once we get off, silence is all we want. Sometimes I ride home without music or talking on the phone. Just mentally drained 😞
2026-07-28 22:00:37
9
Chrisbuck9 :
This is why I am below wing.
2026-07-31 12:27:57
0
serenabryan559 :
being a gate agent isnt for the weak...it does cost you a lot and takes a toll after while. 💪✈️🤷🏼♀️
2026-07-29 04:29:05
4
Fine Art of Jenn :
I’m on the phone in reservations and feel we deal with the same thing. What do we do about it? 😭
2026-07-28 21:38:58
3
wuzup WDNC :
Yes. This happens to the gate agents and the flight attendants.
2026-07-29 13:48:40
2
debbie950306 :
If someone starts yelling at me, I look them in their eyes and give them a look like, “really?” I hold eye contact until they’re done, and then I continue with what I was doing. If I’m feeling sassy, I might say, “you feel better now?” 😂
2026-07-29 22:20:09
2
Amanda Marie :
Stop saying “I understand.” Say, “I hear your frustration.”
2026-07-29 13:08:01
1
Jen frampton :
My tactic is the more you yell the less I’m gonna help I’ll pass you off to someone else.
2026-07-28 22:00:16
4
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