Guaranteed you spoke with two different people in that interaction
2026-07-27 21:24:34
552
jessinthewild87 :
How he is Ricky Martin, Enrique Inglesias, Zach Efron & James Marsden all at once?! Beautiful man.
2026-07-28 12:19:19
80
Bookish :
They’re supposed to repeat your order and tell you how much it is. I honestly don’t understand how so many of them keep their jobs. Back in my day, we were timed and audited for everything. The 80’s were brutal, but great customer service training camp.
2026-07-27 22:19:44
275
Adrianna Schuh 💚♿️ :
May be my neurodivergence as well. But I definitely need a directive. Or I'm lost.
2026-07-27 21:16:26
164
✨️Olivia✨️ :
No because if there are not clear instructions as to what to do next, I will internally panic and overthink everything from tone of voice, what was said, etc 🤣🫣🙃
2026-07-27 21:15:09
230
Pink*Wings444 :
Exactly. So sick of the blank stare followed by “what?…um” when I ask if their store carries a certain item. The last time I said “are you ok?” Customer service has left the building. So sad 😞
2026-07-29 00:59:28
3
The Skeptical Medium :
I am 60, I no longer have the same filters. I would have said, unfortunately, dripping with sarcasm, “are you going to tell me the amount?”
2026-07-27 21:47:19
123
Steph💙 :
I always feel like a boomer when that happens but DAMN IT FOLLOW THE SCRIPT 😭😭
2026-07-27 21:30:08
91
Beau & his gal❌ :
Customer service is not a priority anymore
2026-07-28 07:02:47
2
Lisalu loves books 📚 :
I would have said ok what
2026-07-28 14:47:02
1
phoenixqueen (aka) Lizzie :
no she definitely didn't follow policy and was rude
2026-07-28 12:57:43
1
Not Your Mama :
They did not follow the script. There is always a script and yeah, we can deviate from the script but only to give a more personalized version of the script.
2026-07-28 00:32:09
42
JackieT114 :
Girl math would say that Chai is free 👏🏼
2026-07-28 11:49:36
3
Yvette Rodriguez290 :
No this isn't right and it's happening. It's rude. Yeah or OK to me means you got my order. Use your words. WTH!
2026-07-28 15:50:09
9
Tai 🏳️🌈 🏳️⚧️💙 :
people be testing you lavender hubby
2026-07-27 21:14:35
21
Shan Marie :
Not just you… smh. 😳
2026-07-28 16:36:34
1
melodyanne101 :
No because there is a clearly established protocol for this situation and they weren't following it!
2026-07-27 22:23:17
19
Cheryl 🧡⚡️Tiny Diny Crew 🦖 :
I grew up playing simon says. If you don’t say it, I’m not moving! 😂
2026-07-27 21:24:42
39
TerryOldGrandma :
I have to say, customer service is nonexistent in this day & age.
2026-07-27 21:30:25
71
HereForVibes :
When I go to a drive-thru and the worker doesn’t start with, “Hello, welcome to, blah, blah, blah…” I’m already pissed off. I’m like, “Who trained you?” 🤔
2026-07-28 01:28:35
11
J :
Who hasn’t pulled into a random parking lot to evade the cops
2026-07-27 21:24:41
56
LudaKrisG :
Dear drive through friends, We’re so thankful you are working today, because we do not want to get out of our cars. Please forgive us for not knowing “Okay” was our cue to pull forward. It’s acceptable to verbally direct us to pull forward. We promise we won’t be mad 💙
2026-07-27 21:35:43
64
Ang :
I’ve had Dunkin employees tell me “you can have a Chai OR a coffee latte, but there’s no such thing as a Chai Latte, lattes are coffee” ☠️☠️☠️
2026-07-28 02:12:02
12
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