@itvnews: Whistleblowers who worked for the Blue Ribbon Healthcare Group told ITV News Investigations Editor Daniel Hewitt residents were seriously neglected and left in filthy conditions. Charlotte Smith, Chief Executive Officer of Blue Ribbon, said: "We have carefully reviewed the wider concerns raised with us. Many do not reflect the information available to us or are presented without important clinical, regulatory or factual context. Other concerns relate to historic incidents that were thoroughly investigated at the time, with safeguarding procedures followed, relevant authorities and regulators notified where appropriate, and any necessary actions taken." Blue Ribbon Healthcare Group is not connected with Blue Ribbon Community Care, a separate provider of specialist care. #socialcare #carehome #care
ITV News
Region: GB
Tuesday 28 July 2026 11:20:42 GMT
Music
Download
Comments
Mamaciarbob :
how on earth are they obtaining good and outstanding 🙈 if they are so shocking it just shows cqc rating means nothing!
2026-07-29 12:43:11
1
Lindsey Leigh :
Investigation on all care homes 💯👌 Standard. As a carer almost 20 years.. ALL of them in it for money, not the care given or standards of carers, which in turn give us brilliant carers a bad name!! facts 💯
2026-07-29 09:56:25
2
Em feat. Mister & Mimi (cats) :
This has always been the case
2026-07-28 23:51:28
2
Maxinescott140 :
I think most are like this , especially what they charge the families to stay there and the meals, care and safeguarding issues are disgraceful. Probably just a few are more for the residents
2026-07-29 13:19:11
1
lola :
care companies are the worst
2026-07-28 11:48:46
140
cutelol1233 :
Cqc is NOT fit for purpose at all .
2026-07-28 19:16:07
90
Jodie :
been there ,done that , absolutely shocking company , look after themselves
2026-07-29 13:56:49
1
gertlush2 :
The bigger the care group! The worse they are! They are all the same. CASH BEFORE CARE. Your always told it’s about occupancy and filling the beds. And when someone is end of life? They can’t wait to fill the bed. Sometimes within hours of the person passing? Putting personal property in black bags and the room cleaned. And the next resident is in it.
2026-07-28 17:29:37
85
Alex🫶 :
Most homes are like this stg - too bothered about audits, targets, and profits...
2026-07-29 10:48:35
9
user7410444828349….Deb :
Why is this still happening and why isn’t whistleblowers protected this is happening through out social care nhs …And CQC is not fit for purpose…applauding
2026-07-28 12:10:20
57
tiffany :
im a care worker for 13 years and its heartbraking to see what ederly get put through !!! discuting!! but its all true
2026-07-28 20:51:49
38
K🩵🫧 :
Most carehome are like this
2026-07-28 22:57:00
25
cyprusfan70 :
all care homes put profit over people.
2026-07-29 10:01:33
33
Debs :
Yeah well the CQC is just as useless and complicit wouldn’t believe there inspections either
2026-07-28 16:19:08
101
Sarah :
They're all at it btw.....don't trust any care home privately or NHS......never
2026-07-28 12:01:44
118
DT :
CQC are not fit for purpose
2026-07-28 13:56:27
28
Nicole :
They care about Money !!!!! The residents and the staff are the victims of this horrendous scam in the name of care !!!!!!🤬
2026-07-28 14:11:47
75
Carolyn GenX :
CQC is a joke they make awards on a quick look around. They need to spend a day and night to get the true picture
2026-07-29 06:55:29
1
geraldinebyrne851 :
ABSOLUTELY SHOCKING 🤬
2026-07-28 14:47:13
13
FreeFollower28380193829 :
It’s time the owners are held accountable….
2026-07-28 17:22:24
11
Janeypie :
The government needs to investigate these companies 😡
2026-07-28 12:46:29
18
Vibe uk :
How can you know this isn’t just a disgruntled ex employee making a malicious complaint?
2026-07-28 12:19:51
6
janehoggan :
all homes like that.just want profit not caring
2026-07-28 18:48:36
12
jo :
It is all care companies, from cradle to grave.
2026-07-28 17:55:10
16
<3 :
this is so sad. elderly people are not treated like PEOPLE, they are demonised! this needs to stop!
children are treated like possessions, the elderly are treated like burdens. we are all human, somethings got to give for us to live in a better world
2026-07-28 11:29:07
22
To see more videos from user @itvnews, please go to the Tikwm
homepage.