Courtney 🫶🏼
Region: US
Wednesday 29 July 2026 01:56:52 GMT
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Mattea :
“No sorry this is funny” oh that’s going into my lexicon IMMEDIATELY.
2026-07-31 02:19:09
31874
crybaabyhero :
Me trying to cancel my planet fitness membership:(
2026-07-30 21:59:19
50362
DaRealSlimShady :
I worked at AT&T call centers waaaay back and I promise you, we wanted to help as much as we can but sometimes it’s the policies that’s stopping us.
2026-08-20 10:48:50
4000
sushii :
Been a call center agent for 8yrs. I quit my job last week bcoz of a cx that was judging all the entire race of my country just bcoz of my line was very static. I helped him resolve his issue but our call lasted for about 2hrs in the line that has a poor connection. He insulted my soul my race and I will never go back from being a call center agent.
2026-08-20 11:28:06
316
Yve :
like it’s literally not the customer service’s fault that they’re under a shitty company.
2026-08-20 18:39:28
300
Em Evangelista :
used to work for at&t call center before. I got so much written warnings for waiving unnecessary charges just bc i wanted to help the ppl in america that were mad at ME & its not even my fault. Be nice to those agents cause istg is there’s smth they can do abt it, they would. (From the Philippines call center perspective)
2026-08-24 11:03:28
0
Meowmy :
As a person who is working for AT&T😂. I'm crying
2026-08-24 05:47:19
0
RUN Mouri :
Tinamaan na tNPS, AICR, TRANSFER. Indeed my overall score in my KPI bc of dead end call😂 sabay resign
2026-08-23 16:07:37
0
hirara2222 :
Nesting pa lang yan yan ya
2026-08-20 08:27:37
302
Marco :
i wont go back to telco accts lol
2026-08-22 20:45:34
0
pjae :
I am very sorry for what you have experience but, we really need to follow our policies or termination😭
2026-08-23 17:08:31
0
AIxSHWTYxXDARKVAINX :
As a previous call center agent , I can assure you it's not her fault, it's the company. She can't jeopardize her work because one single ZTP, she will lose her bread and butter. But 100% we wanted to help you solve the issue, cause we've been there ourselves 😅
2026-08-24 03:30:59
1
spicy ramen :
damn this is why i resigned as a cx rep for att, i hate the company bc they greedy and i am helping the best i can to credit every wrong billing but soooo tired of getting shouted and blame at for something. and pleaseee dont go to stores ppl they just like the sale and they will just make you call us to get all the anger bc of their wrong quotation and promises
2026-08-19 05:22:56
199
k :
to be honest, as much as we want to credit those charges or make any significant changes on yall’s account—we simply can’t cause we’d lose our job if we credit too much and we are asked to de-escalate calls whenever you guys ask for a supervisor when in reality, supervisors are just higher than us position-wise but they’ll just tell you the same thing.
2026-08-20 18:50:57
34
lilia :
I worked with at&t as csr and having to speak with someone so angry at the phone and still be required to SELL them something is so infuriating.
2026-08-20 07:42:56
68
Shana :
I worked at AT&T even though we want to help the customers the policies are stopping us. Because if we don't follow these policies we're going to be terminated.
2026-08-23 17:25:11
18
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