@j_selfcare_robertson_wcd: When you notice a price discrepancy, you should be able to ask questions without being made to feel like you’re the problem. Today at Family Dollar, an item marked $13.25 rang up as $14.25. They corrected the charge and refunded the difference, but when I asked for a copy of my receipt, I was told they couldn’t provide one. After I asked for the corporate number and started recording, the receipt was suddenly available. Instead of simply addressing the issue, I was questioned about why I check prices and why I continue shopping at the store if I have concerns. Customers have the right to check prices and ask for documentation. Transparency and respectful customer service matter.#foryoupage #familydollar #customerservice @Family Dollar
I always honored the price but before I do I go check where they found the product cause I had a customer move all the dove body wash in a $2 and some change spot so I said ma’am I just put that out she told me to watch the cameras so I did and guess what she moved it all and I told her I can’t honor the price she wanted corporate number I gave to her so I called my District manager they watched the video sent it to corporate and they told the customer what she did never seen her again
2026-08-23 13:08:24
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🇬🇭RATIONAL🛜 :
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2026-08-01 00:00:25
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Andrew Nathan :
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2026-08-01 05:30:09
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