Go to your account and devices and recovery keys under one of the devices
2026-08-03 01:58:06
0
timgreenproject :
Alrighty, I doubt this is azure ad joined so you would want to go here https://account.microsoft.com/devices/recoverykey and sign in with your account again. Try this and lmk if it works.
2026-08-01 04:51:17
2
0T_46 :
Try Firefox or Safari. I couldn’t get the key to load on a chrome based browser for some reason.
2026-08-02 23:41:20
0
Based Troll :
look the key up on your phone web browser instead
2026-08-01 20:36:04
1
Shorty Skillz :
So from this video I caught something i hadn’t previously, “Processing Authentication”. Did you input a pw or did you do that passkey thing? The continuous loop you’re stuck in is bcuz there’s something broken within the authentication step.
2026-08-01 01:14:25
1
user320842 :
try another browser or try on a mac
2026-08-02 16:51:59
0
BJ101091 :
use another computer or go to that website on your phone.
2026-08-02 01:23:20
0
R0Y :
Try just logging into your account under portal.office.com and going under your profile then devices.
2026-08-01 21:44:26
0
Tucson_Perrito :
Do you have a pdf reader
2026-08-02 14:52:11
0
(TxGz)THREEPERSUNITE :
once you lose you recover key amd you dont have it you cant unlock it. you have to have those recovery keys in your possession
2026-08-02 20:07:48
0
Not Telling855 :
I hope you get it figured out.
2026-08-01 19:38:23
0
consup :
Supposedly the workers of Microsoft are trying to fix it rn I’m having the same problem
2026-08-01 16:52:06
0
Yoloswagbucks :
....maybe try edge
2026-08-01 01:19:54
0
Fuck you :
Tonny Guarda we can the out here leaking our info like this what if I signed you up for something
2026-08-01 01:18:46
0
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