@senradavid: "The moment where you even start doubting whether you can trust someone or not, you have no trust." "The number one reason why most organizations break down — and why you need processes and all the bureaucracies — is ultimately because there's no trust. If you had 100% trust you wouldn't need any of this stuff and you would move much faster. Why is that so rare? Because it doesn't scale. Trust really compounds — but you gain maybe 1% per positive interaction. And it takes one bad interaction to ruin all of it." — @spotify co-founder Daniel Ek