@sierra_zagarri: Renovation days mean temporary schedule changes… We do our best to let everyone know, and when someone still stops by, I try to catch them before they unload the kiddos. 💜 Thank you for being so understanding while we make the playroom even better! #grandmasplayroom #SmallBusiness
You handled that so well. That was so sweet of you to give them passes. I’d be a lifelong customer if a business treated me like this.
2026-08-05 16:23:07
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Faith :
Also helps majorly that you went to her before she got the kids out of the car! Thinking that helped with meltdowns! ❤️
2026-08-05 16:24:38
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Hale :
put out a sign that says closed today for renovation
2026-08-05 17:00:24
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Jolene Olsen :
Literally SO considerate of you to give the passes AND approach them before they have their kids all out and excited
2026-08-05 16:25:47
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Emma Moreau :
Updating your Google listing is also super helpful
2026-08-05 19:06:44
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rose(shana) :
need to put a sign on the door too
2026-08-05 16:45:30
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krystalivingstone :
Offering the passes is so sweet! That is how you keep repeat customers!
2026-08-05 16:25:37
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Tiffany Marie Gun77 :
The free passes are chefs kiss! ❤️But you handled it perfectly!
2026-08-05 19:27:31
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lil's :
a idea is to put the schedule on a sign out front
2026-08-05 16:26:46
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Secret :
So kind of you to do it before they get out of the car cause you know how hard it is with the kids
2026-08-05 16:42:13
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Kay🦕 :
That was so sweet giving them free play classes
2026-08-05 16:21:48
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J 🇨🇦 :
Thank you for going out to them! That's so much easier then having to exit back out after seeing all the fun stuff.
2026-08-05 16:49:56
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Courtney :
You should put it on your sign out front!
2026-08-05 16:43:43
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Sami :
Best way to approach this situation! The free play passes will definitely make sure they come back time & time again
2026-08-05 17:01:02
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Ella💐 :
Omg that’s so sweet
2026-08-05 16:20:39
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Anto79 :
so sweet of you
2026-08-05 16:44:10
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laudadio1985🇨🇦🇮🇹 :
You're such a good business woman. that was so nice of you to give them free passes. not too many places would do that🥰🥰
2026-08-05 21:19:02
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heavenlycookiecompany :
I give out free cookies when people show up to my café when we are closed. 🫶
2026-08-05 23:58:01
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Kendra :
I dont have kids. I dont live in the area. But i looovvveeee watching a QUALITY business owner give QUALITY customer service. ❤️❤️❤️
2026-08-05 17:18:40
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shannon :
So cool you gave free play passes.
2026-08-06 00:03:09
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liv :
what if you set up a text system where people can sign up to get texts from grandmas playroom about closures and playtimes?
2026-08-06 04:30:42
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🏳️🌈 𝕭𝖗𝖊𝖓𝖓𝖆𝖓 🏳️🌈 :
You should put a sign on your door and change your message on your answering machine
2026-08-05 22:32:29
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BackWoodzLoudMouth :
It’s super sweet to offer free play for their inconvenience 🥰🥰🥰
2026-08-05 21:04:58
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Ashley :
If you’ve claimed your GMB listing you can also mark yourself closed on Google for specific days 😊 just in case someone is search playroom near me or something
2026-08-05 23:54:44
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Bred :
The free play passes are so great! Some people are so stingy but why not do some extra surprise and delight rather than “too bad so sad”. Now that mom can spend that money on something else to make the day special for the kids.
2026-08-06 14:11:04
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