Mmaduabuchi Onah :
Some businesses neglect the software and data part of the business for years. They have no information about their customers; they don’t know the demography or purchasing behaviour of the customers. A lot of things they can achieve with their business are lost. Every business should not just invest in a website and business email; that is the bare minimum. Once you can afford it, employ at least one software engineer to work full time on your business, reporting to you every week. He tracks all your users, builds an inventory management system, a communication system with both staff and customers, improves your website or finds ways to improve it every day. If someone is looking for a cloth, will your brand pop up on the browser or when AI is asked? Imagine if you had a software engineer working every day, building different systems to handle anything anytime it comes up, trying to cross-sell to existing customers and all. That helps a business a lot even before you add shipping, distribution and factory to the picture. I worked with a non-profit as a software engineer, and I became one of the most valuable employees; they didn't even allow me to resign when I wanted to. If possible, employ one software engineer full-time and be very strict with the person; make sure you get reports every week or every month if weekly is too often. Always make sure that he/she builds things or implements things that can really grow your brand, whether a website, an automation tool or communication with current customers or customer data collection, processing and presentation, and so many other things they can actually do.
2026-08-06 10:41:50