@sarah_conner1: Customer placed an order through the McDonald's app, then realized the 24-hour location was closed YT - gunrunner4263 #mcdonalds #24hours #mcdonaldsclosed
"it's unacceptable" dude it's McDonald's not a 5 star restaurant
2026-08-07 19:07:40
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alli morgan <3 :
i bet he had the wrong location mcdonald's š¤¦āāļø
2026-08-08 06:12:27
2031
Peanut :
Stop bullying these poor employees!
2026-08-07 19:23:49
6313
Christina Mcnina :
Sooooo tired of everyone pulling out their camera over the smallest inconvenience.
2026-08-07 21:53:57
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Janine Ann :
just cancel the order and move on with life
2026-08-07 23:38:17
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Carly :
People act like service workers are going out of their way to fuck with you as if anyone wants to deal with adults throwing tantrums š itās NEVER that deep
2026-08-07 19:26:54
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punk24 :
Itās McDonaldās man . She doesnāt get paid enough and probably isnāt trained for things like this . It aināt that serious . Take care of it tomorrow . Pretty sure youāll get refunded .
2026-08-08 00:21:16
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Kim Simpson :
Maybe he went to the wrong one
2026-08-07 18:20:44
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Hoppin_ Borders :
So at my location, our system shuts down around 3ish to reset and we canāt take orders. Not our fault you are late pal
2026-08-07 18:24:54
2017
Maineguy :
why are filming ..so weird
2026-08-07 19:48:31
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torridagrannystealer :
Itās always āIām lateā then why you tryna stop for food??? ššš
2026-08-08 15:16:56
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Rachybaby79 :
Mate your tone was very aggressive. She only works there and is giving you all the information she has. You did it on the app, then claim a refund on the app. That young lady didnāt deserve that tone. Do you have a daughter?? Would you like someone to speak to her like that??
2026-08-08 12:06:22
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Elyy Ely :
Guy when the system is down we canāt get no Damm orders understand that and you will get your money back if the system did not get the number you donāt get charged and if u late go to another different Macdonald
2026-08-07 22:53:52
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C.J. Mein :
I'm on the employee side
2026-08-13 08:29:42
108
JerseyAngel88 :
This guy sounds like the problemā¦
2026-08-08 21:10:03
102
ItsFrannyPanties :
The store doesnāt have any control over the app
2026-08-07 20:13:19
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smushroom :
"this is how you treat customers now" dude thats how you treat employees???
2026-08-10 08:54:15
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JamieHendrickson :
Stop it. 𤣠Youāre awfully aggressive at 3 am. And Recording her? Team Liz!
2026-08-12 08:17:52
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DMP :
If the system is messing up, itās out of their control you said itās never happened before so obviously somethings messing up. You donāt have to be rude and say itās not acceptable technology messes up.
2026-08-07 21:28:46
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paden163 :
Ck your order location dude bet u hit the wrong one
2026-08-07 23:55:40
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Diary of an AI :
Let me tell you...99.9% of the times the customer ordered wrong, usually to another location
2026-08-07 19:08:16
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king_naoya :
he pisses me off so much
2026-08-09 11:22:16
13
Sara K-D :
First of all, the store literally has ZERO control of the app. The app is entirely separate from the store. If they put your order code into their register and it says it cannot find the order for that code there is literally nothing they can do about that. Secondly, the store was closed. That means the grills and vats had been shut down and they were in the process of cleaning. EVEN if they could just look at the order on your phone to see what you ordered they would have to turn all of the equipment back on and let it come to temp, get the food back out and cook your order. Not only is that an unreasonable expectation but you said you were late so you wouldnāt have had time to wait anyway. And lastly, when you place on order on the app the store does not ātake your moneyā UNTIL they pull your order up on their register and run it through their system and hit the button to complete your order. All you have to do is go under Order Details in the app and at the top of your screening small print it has a Cancel Order option. Click it and the app refunds your order.
2026-08-07 19:41:12
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Kelli :
No business is open 24 hours. Not fully..At some point the computer system has to shut down for the daily reports, end of day transaction totals, install updates, etc.
Like the customer said, the physical store has signs that do NOT say open 24.hours. If you sit at the drive thru and nobody not even a recorded message greets you the business is closed it's not hard to figure out.
Maybe if he hadn't started with such an attitude the worker would have tried to help more.
2026-08-07 20:56:12
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jaxfrench15 :
if you're late, go.
2026-08-08 15:03:07
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