@sarah_conner1: Customer placed an order through the McDonald's app, then realized the 24-hour location was closed YT - gunrunner4263 #mcdonalds #24hours #mcdonaldsclosed

🩷SarahConner🩷
🩷SarahConner🩷
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Region: US
Friday 07 August 2026 17:29:31 GMT
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ajgoodfella
AJ :
"it's unacceptable" dude it's McDonald's not a 5 star restaurant
2026-08-07 19:07:40
13293
allisonmgoff
alli morgan <3 :
i bet he had the wrong location mcdonald's šŸ¤¦ā€ā™€ļø
2026-08-08 06:12:27
2031
user8697261747598
Peanut :
Stop bullying these poor employees!
2026-08-07 19:23:49
6313
christinamcnina
Christina Mcnina :
Sooooo tired of everyone pulling out their camera over the smallest inconvenience.
2026-08-07 21:53:57
5324
janine.ann38
Janine Ann :
just cancel the order and move on with life
2026-08-07 23:38:17
7451
carlywilson411
Carly :
People act like service workers are going out of their way to fuck with you as if anyone wants to deal with adults throwing tantrums šŸ™„ it’s NEVER that deep
2026-08-07 19:26:54
1847
punk2452
punk24 :
It’s McDonald’s man . She doesn’t get paid enough and probably isn’t trained for things like this . It ain’t that serious . Take care of it tomorrow . Pretty sure you’ll get refunded .
2026-08-08 00:21:16
994
kim.curry88
Kim Simpson :
Maybe he went to the wrong one
2026-08-07 18:20:44
1578
kaynan_price
Hoppin_ Borders :
So at my location, our system shuts down around 3ish to reset and we can’t take orders. Not our fault you are late pal
2026-08-07 18:24:54
2017
maineguy3
Maineguy :
why are filming ..so weird
2026-08-07 19:48:31
1475
torridagrannystealer
torridagrannystealer :
It’s always ā€œI’m lateā€ then why you tryna stop for food??? 😭😭😭
2026-08-08 15:16:56
435
rachybaby79
Rachybaby79 :
Mate your tone was very aggressive. She only works there and is giving you all the information she has. You did it on the app, then claim a refund on the app. That young lady didn’t deserve that tone. Do you have a daughter?? Would you like someone to speak to her like that??
2026-08-08 12:06:22
757
elyy.ely0
Elyy Ely :
Guy when the system is down we can’t get no Damm orders understand that and you will get your money back if the system did not get the number you don’t get charged and if u late go to another different Macdonald
2026-08-07 22:53:52
448
40xray
C.J. Mein :
I'm on the employee side
2026-08-13 08:29:42
108
jerseyangel88
JerseyAngel88 :
This guy sounds like the problem…
2026-08-08 21:10:03
102
itsfrannypanties
ItsFrannyPanties :
The store doesn’t have any control over the app
2026-08-07 20:13:19
367
smushroomx
smushroom :
"this is how you treat customers now" dude thats how you treat employees???
2026-08-10 08:54:15
72
user8130224736819
JamieHendrickson :
Stop it. 🤣 You’re awfully aggressive at 3 am. And Recording her? Team Liz!
2026-08-12 08:17:52
41
decimamichells
DMP :
If the system is messing up, it’s out of their control you said it’s never happened before so obviously somethings messing up. You don’t have to be rude and say it’s not acceptable technology messes up.
2026-08-07 21:28:46
186
user39616939754414
paden163 :
Ck your order location dude bet u hit the wrong one
2026-08-07 23:55:40
248
diaryofanai
Diary of an AI :
Let me tell you...99.9% of the times the customer ordered wrong, usually to another location
2026-08-07 19:08:16
130
king_naoya
king_naoya :
he pisses me off so much
2026-08-09 11:22:16
13
sarakdado
Sara K-D :
First of all, the store literally has ZERO control of the app. The app is entirely separate from the store. If they put your order code into their register and it says it cannot find the order for that code there is literally nothing they can do about that. Secondly, the store was closed. That means the grills and vats had been shut down and they were in the process of cleaning. EVEN if they could just look at the order on your phone to see what you ordered they would have to turn all of the equipment back on and let it come to temp, get the food back out and cook your order. Not only is that an unreasonable expectation but you said you were late so you wouldn’t have had time to wait anyway. And lastly, when you place on order on the app the store does not ā€œtake your moneyā€ UNTIL they pull your order up on their register and run it through their system and hit the button to complete your order. All you have to do is go under Order Details in the app and at the top of your screening small print it has a Cancel Order option. Click it and the app refunds your order.
2026-08-07 19:41:12
608
kelli_bama
Kelli :
No business is open 24 hours. Not fully..At some point the computer system has to shut down for the daily reports, end of day transaction totals, install updates, etc. Like the customer said, the physical store has signs that do NOT say open 24.hours. If you sit at the drive thru and nobody not even a recorded message greets you the business is closed it's not hard to figure out. Maybe if he hadn't started with such an attitude the worker would have tried to help more.
2026-08-07 20:56:12
74
jaxfrench15
jaxfrench15 :
if you're late, go.
2026-08-08 15:03:07
64
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