please don't listen to those who are saying the customer was wrong😳😳😳, they want to see you suffer period. If you are receiving a lot of enqueries it's a sign that you will make more money than you are making currently, the best you can do is improve by increasing man power or find a strategy that will lessen the response.
2026-08-08 06:55:44
5
Brian Hanyati :
If this is the shop at down town mall top floor, it might be true cause…
2026-08-08 06:46:01
5
patie :
They really need to be told!!! They act like they doing you a favour for stuff that you are paying for 😂😂
2026-08-08 03:24:23
10
tee❤ :
I feel her cause these business owners are frustrating sometimes cause how do I send someone a text and she responds the next day.🤦🏿ati a business owner
2026-08-08 06:10:02
6
Eukeria :
😂😂😂😂she’s shouting with all due respect 😂
2026-08-07 20:56:05
680
Doris 💙🖇️✨ :
I understand her 🥹
2026-08-07 21:51:51
430
thewesselsflavourhub :
a client ordered cake slice for her breakfast at work and I missed the delivery
In as much as we are held up,we also offend the clients sometimes 😂😂😂
2026-08-08 04:09:22
5
Ray🫦 :
And they only become busy after you pay 🤣 before you pay awe the have time to respond that’s why I just buy from my sister me 😭😭
2026-08-07 21:56:36
262
Tales :
If she started calling you in the morning, she has every right to be frustrated with your response to her in the evening. Yes, you may be overwhelmed with other things but that shouldn't be the customer's concern. Communication is key
2026-08-07 21:54:08
173
Bob Christian Kingfo :
as much as I may not be in support with her voice note, this calls for serious improvement if she started calling in the morning and sent you this around 19. business is hard to run but in whichever circumstances your response matters to each and every client coz they form a chain of communication. and now days customers have a tendency of making videos anyhow of how they were handle or enjoyed shopping with a certain shop and that destroys or builds a business. hope you communicate with this one and apologies 🙏
2026-08-08 04:55:50
28
abbymuko1 :
Awe she’s very right if she made payments
2026-08-07 22:02:56
82
Abigail :
Awe but you’ll lose potential clients because there’s no way from morning to 19 35. Unless you already have a steady clientele you can’t afford to respond in over 9 hours.
2026-08-07 21:31:28
100
Mwansa :
Consistent customer service is the backbone of a strong brand. Delayed responses push potential clients away. Treat enquiries with the same urgency as payments.
2026-08-08 06:39:04
7
Loritar❤ :
You guys don’t respond on time
2026-08-07 19:41:04
145
Tricious 💕💞 :
Yes you are 😂😂😂
2026-08-07 19:26:33
52
magnificent..0 :
note:she just made an Enquiry and no payment was made 🤦🏾♀️
2026-08-07 22:16:35
10
Elite Kits Zambia 🇿🇲 ⚽️ 🏀 :
firstly the English word is not dull lol customers have a right to be frustrated but let's learn to be respectful. If the service is not okay feel free to shop elsewhere or rather communicate respectfully.
2026-08-07 22:03:29
15
Viviannah :
Eh🤣🤣you are strong not under my watch 🤣
2026-08-07 21:24:15
6
Comex🥷🏽😈 :
True you text them in the morning and they reply at night nishi they don’t want our money
2026-08-07 22:09:57
13
lovenessmusonda63 :
If you remember this is wat we were talking about yesterday
2026-08-07 21:51:41
10
𝐋𝐮𝐱𝐞 𝐛𝐲 𝐓𝐞𝐞 ᥫ᭡ 🧸ྀི :
Business is stressful 😭😂😂😂
2026-08-07 20:26:27
6
Namonje🦂 :
that how you guys responded me after 2 days awe me I honestly understand her thou she is hush but try to respond atleast with 5-8 hours please
2026-08-07 20:14:21
19
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