Now, lots of SaaS companies cutting Client Success teams and putting the responsibilities on the Account Managers.
2026-08-13 03:21:22
2
Tommy Targaryen :
It’s always a long term deal
2026-08-11 19:24:41
31
TheOfficialGingerNinja :
as a guy who went from customer success to product...
my conversations with both sales and CS have been much more direct
sales... inability to sell properly
cs... inability to understand the basic fucking functionality and allowing clients to believe things will happen
2026-08-14 01:46:53
3
tscriv2 :
these are not good for morale
2026-08-11 20:55:44
9
amatthew3 T :
Tbh sales is desperate and will agree to anything and customers rarely know what outcome they really want. Then everyone is shocked when things don’t work out
2026-08-12 00:35:30
9
Jimmy Quijada :
“Details. Lol” -Sales.
2026-08-12 15:39:28
0
Greg :
Don’t forget sales gave them a 90 day opt-out too
2026-08-12 11:28:37
3
AlexKohnen :
Success just means failed sales rep
2026-08-11 23:26:44
11
acekittle :
Hahaha nailed it! But seriously success, get your shit together
2026-08-11 20:57:10
9
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