keaton herzer
Region: US
Monday 17 August 2026 15:52:09 GMT
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matttyboi_ :
I can confirm thats definitely a person and not ai lol
2026-08-17 18:55:50
102
jess :
I know you know this, but it’s SO important that you’re posting these videos. You’re going to help so many people by sharing this process. So many people are going to now know that 1. It’s important to be familiar with your insurance policies to know what you should and shouldn’t be responsible for, 2. Calling the provider can be the difference between going into deep medical debt or getting the insurance benefits you’re paying for, and 3. That this entire system is wholly corrupt and it’s important to question and challenge it, though we shouldn’t have to. Again, thank you so much for putting this out there, and I’m so sorry that you and so many others have to go through this while battling/recovering from exhausting health battles. I hope your pillow is always cold, and that your health only ever improves.
2026-08-17 16:15:35
94
Lee Magus :
THEY ARE USING AI TO PROCESS CLAIMS GUYS THIS CAME OUT LIKE 6 YEARS AGO
2026-08-17 19:06:07
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💕Life’s Daily Detour 💕 :
Exactly. People don’t realize. It’s so annoying. I have one in collections I told them figure it out. I’m not paying it. I told them send me all the breakdown of everything
2026-08-17 16:02:48
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Livenletlive :
Honestly, you do not really have to pay medical bills. There is no way for them to come after you if you don’t pay. Just saying
2026-08-17 17:52:17
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LMG :
cigna doesnt process claims nor do they actually look at coverage
2026-08-17 19:22:57
5
Diply Mostly :
My wife died of cancer and this was SOOO common. We had help after a year or two. I found a place that will advocate for you and with you and I think it was called Patient Advocate Foundation. It’s so effing wrong what they do to people in such hard situations
2026-08-17 19:17:31
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Yana :
Run so far away from HealthNet BTW as soon as possible
2026-09-03 02:48:14
1
StacyA :
Every time I go to my doctor's appointments I have to confirm my insurance (unlike most I have dual insurance because we are prior military so it's retired ins and current job ins). I still have to remind the billing department to bill my second ins when I get a bill. My husband was just paying the bills. I looked over the EOB and itemized reciept only to see they just billed the primary. We did get all the money back that he paid but it took a long time. Same with our daughter, she paid out $800 of money she didn't have too. Her and my husband said it was the billing offices job and I told them that you always double check. There's always someone who will short cut and hope you don't notice. Having 2 insurances takes much longer to complete payments. We were actually told by one billing office to just get rid of one because having two was such a hassle 🙄
2026-08-20 10:45:48
0
Tiffany :
I can promise you that you will not receive a callback from them. You will need to follow up with them and keep following up until you see the result you’re expecting. I’ve dealt with this a few times and learned you can’t count on anyone but yourself to care about your situation
2026-08-18 03:00:04
8
Its Anastasia Beaverhausen :
Why’s she talking to you like that…. With no accountability or empathy
2026-08-17 18:04:26
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JillaineHG :
I am so sorry - it’s draining. I got denied coverage as they said my baby in utero was breech at my 18 WEEK ultrasound, which is completely normal. Unfortunate for them, I have a bachelors degree in sonography (ultrasound) and fought them for over a year providing medical textbook documentation, etc. and they finally covered it. 🙌🏻 Exhausting and unnecessary.
2026-08-17 19:21:54
5
Nicole :
This is so frustrating that you have to spend time and energy on this. But even worse, what about the people who don’t have the intelligence or language to navigate that and/or end up paying it ?
2026-08-17 16:37:35
7
Altumna :
I could never work for a company like this, so condescending and uncaring. If there isn't anything she could do rn she could have at least been nice and attentive to your questions . You were polite and respectful even tho if I was in your situation I would have been fuming...
2026-08-17 22:14:41
5
SH3K3R :
american customer service companies are very strange, i worked for one of them, and the policy was forcing me to go back to the client each 2 minutes after putting them on hold to investigate their issue. and always 2 or 3 times i needed to go back, thank them for patience and apologize for needing more time , in case if i will be late for 5 seconds my KPI would go down..
2026-08-21 16:02:36
1
🎯 :
I didn’t like her tone. Idk why she would be salty I’ve spoken to so many insurance reps that fully understand how dumb the situation is and are apologetic
2026-08-17 18:06:49
10
Minnesota lakegirl :
THEY DO NOT CARE!
2026-08-17 21:33:54
3
Ky Renee :
It's exhausting! My partner is having to talk to them daily. Ughhhhh
2026-08-17 18:59:38
3
D-Rock :
Our healthcare system is for f'ed
2026-08-18 02:40:18
4
Angela Paridon :
by Cigna .... there it is. I'm still fighting about an ambulance bill from 2025
2026-08-17 19:19:38
4
granna.in.texas🍉🏳️🌈✌🏼 :
Stupid or devious? There are so many who will just pay the bill so they’re getting paid twice 😡
2026-08-17 18:51:46
4
Jasper :
murica
2026-08-18 14:09:41
1
forrest :
as bad canada health care can be at times id rather it over america and insurance companies any time.of the week
2026-08-19 00:30:57
2
AZ_LIGHTNING_SURV⚡️⚡️ :
ya tgat payse was weurd
2026-08-18 21:30:21
1
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