Leila Hanaumi (Deaf Barbie 💖) :
TRANSCRIPT
What if a Deaf patient prefers not to have an interpreter at our appointment, but the service provider is requiring one due to the ADA?
In my previous video I went into this topic, so be sure to watch that one if you haven’t. In this video I’ll be sharing some tips for those of us who want to exercise our patient autonomy and forgo an interpreter if we wish.
First and foremost, express your preferences to the service provider and explain why you do not want an interpreter there. Invasion of privacy, frustrated with rescheduling due to lack of interpreter availability, etc. Oftentimes they will honor your wishes.
Offer alternate solutions such as writing back and forth on paper, using voice-to-text on your phone, or technology like UbiDuo which is a portable, face-to-face wireless two-way communication device that allows you both to type to each other.
Ask the front desk for a copy of their office policy to see if this is actually a policy or if they’re just not willing to deal with alternate solutions.
If you are concerned about the possibility of having an interpreter that you know show up to your appointments, you can request VRI, which decreases the likelihood that you know the interpreter, or a specific interpreting agency and ask them to send someone from a different location.
If they are adamant about providing an interpreter, ask them WHY they feel an interpreter is necessary when you feel that writing back and forth is effective. It’s possible that we did not consider the perspective that they have.
Finally, you might have to consider finding a different office where they’re more willing to work with you and honor your preferences.
On a final note, I wanted to remind you that interpreters are bound by their code of ethics which requires them to keep your appointment confidential. I know that we don’t always feel comfortable or fully trust interpreters, but they are required to keep it confidential.
What do you guys think? Any other tips to recommend?
2026-08-18 17:42:42