@senradavid: Tobi Lutke says he removed all the Norman doors (doors that confuse people about whether to push or pull) from Shopify’s offices because they make people predictably do the wrong thing: “ I cannot surround people with things that are underperforming the quality of engineering we want to do.” “It’s the most fundamental design error that you can possibly make.” “Everyone who’s ever been involved in the process of designing a Norman door should revoke their design license.”

David Senra

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Region: CA

Tuesday 18 August 2026 21:50:00 GMT