@carolinemincks: Apparently variations on this happened more than once but never so unpleasantly 😂 #customerservice #work #bank

Caroline Mincks
Caroline Mincks
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Region: US
Tuesday 18 August 2026 22:31:58 GMT
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mamacass056
MamaCass :
I forgot about travelers checks! Are they still a thing?😂
2026-08-18 23:32:16
143
dyxgmx8zccxo
Cat :
I used to work in a bank. Yes people are this ridiculous.
2026-08-18 22:47:24
3342
polarbrain
Polarbrain :
..... I'm stabbing that person with the chained pen...🤣🤣
2026-08-19 03:38:28
1571
80sbosslady
80sBossLady :
Legit confused the entire video. How difficult would it have been for her to walk in and say, “hi, I’m going to be traveling to Prague and I need to convert some money into Czech Crowns.” Jeebus. People want you to read their damn minds.
2026-08-19 01:42:45
1120
tkdb0831
No Obligation To Make Sense :
I work in a medical clinic. I've asked patients for their ID and get told they don't have one but they have a driver's license! 🙄
2026-08-19 00:33:52
631
julinkaaaaa_
Julie (wolfstar’s version)✨🍉 :
Heyyy, I’m from Prague and this made me cackle so loud, yeah we use Czech crowns, CZK, which is pronounced like check crowns, and yes we do also get a lot of angry and confused Americans at some times of the year
2026-08-18 22:46:44
2816
lillithyx
Lillithyx • enemies :
it's so strange to me seeing it spelt "check" in Canada we spell it cheque :)
2026-08-18 23:19:08
774
soonergirl99_99
soonergirl99_99 :
I have been in a store in Texas when the employee told a college student that they had to use a valid American driver's license. NOT from a foreign country. the college student was from New Mexico.
2026-08-19 00:24:34
359
super_dad81
S N :
Isn’t the colloquial term for Czech Crown a koruna? Calling it a “check” would be like calling a British Pound a “Brit” instead of quid.
2026-08-19 00:28:08
427
jlankford0328
Josh Lankford :
That’s everyone now. They think you’re dumb for not understanding them, but in reality you can’t understand them because they’re dumb.
2026-08-19 18:44:31
105
perkman
Perkman :
You are so good at your portrayals to the point your “customers” are genuinely annoying lol
2026-08-18 23:48:33
59
gemscity
gems 🍉 :
I work at a bank i had someone ask me yesterday what an uppercase letter was ,I cant do this anymore 😭
2026-08-19 12:46:36
44
tommyj1976
tommyJ :
No, seriously if someone is this passive aggressive with me in my banking days, I have legitimately slid their ID or whatever across the counter and said “have a good day.” I don’t have to put up with it. I can’t and I won’t..
2026-08-19 01:01:01
59
jenniferholmes15
Jennifer Holmes 🇦🇺 :
I had that customer at my branch, demanding I give her cash in the currency of the country she was travelling to. (Thailand) I had to explain that we don't keep overseas currency in our regional branch and we'd usually order the currency from our capital city. He interrupted me mid sentence before I could tell him that no branch of our back deals in Thai Baht. He had a total melt down at the first bit of news, screaming at ME that I was useless and what was he supposed to do now coz he was leaving on Saturday night. I explained there were foreign exchanges at international airports which he could use. He still was yelling at me as he stormed out the branch. It was closing time on a Friday night and I was so relieved he was gone. Lo and behold on Saturday afternoon, I get a phone call from head office saying a customer who is travelling overseas today has not realised his passport was in the security box at our branch and he was begging us to go to the branch and open the safe for him .. can you guess who it was? I got 4 hours double time pay plus travel allowance, plus the satisfaction of seeing this smart-ass customer fully embarrassed.
2026-08-21 03:41:56
20
germanchicky
germanchicky :
Bahahahaha. Reminds me of someone once arguing with me (the German) that Germany doesn't use the Euro because they're going to Germany, not Europe.
2026-08-18 22:38:37
736
alidjones87
alidjones87 :
I’m surprised she knew where Prague even is 😂 Also, my 66 yo mother still says checks are the same as cash and tried to pay with one at a baseball concession stand. Now I can’t go back to that concession stand ever again 🫣
2026-08-19 20:46:32
6
kindakaddy
KindaKaddy :
The person I sat next to on a plane was freaking out that they needed to convert money to be able to spend money when they landed. I told them I would exchange currency 2/1….. it was a flight from Seattle Washington USA to Anchorage Alaska USA. I couldn’t do it. But it lead to almost 20 minutes explaining that Alaska was US and uses US currency.
2026-08-19 00:47:01
22
marysvendrowski
Mary Svendrowski :
OMG, just take a credit card
2026-08-19 01:53:52
25
seachd12
seachd12 :
In Prague they use Czechs.
2026-08-19 13:32:41
21
vince5319
Vince :
I worked for a bank when I was going to night school and I can definitely have testified that the average customers are like this. just a quick story. had a customer come in. she wanted 20 X $1 coins to give as Christmas presents to her, grandchildren. didn't usually keep dollar coins in our drawer so I had to buy them from my head teller. when I came back I put them in an envelope and I said that will be $20. The customer looked at me and said oh that's too much. never mind. my only hope is she told that story at dinner so that her husband could look at her and say how much did you think 20. one dollar coins was going to cost?
2026-08-19 11:46:01
15
quiz...whiz
The Quiz Whiz :
"I want checks, but with a Z."
2026-08-20 05:36:58
10
slstacky65
slstacky :
I’m curious if this was at a national bank or a local bank because I know a lot of local banks will close your account and tell you to get lost if you speak to their employees like this
2026-08-18 22:54:18
92
celestial_emporium
Star :
I was trying to find a person inour system who didn't know her account# & didn't have her ID. there were several people with her name but some had a middle initial. I asked her what her middle initial was & she looked at her friends & they all shrugged at her & she finally said, "I don't know what my middle initial is, but my middle name is Anne." 🙄
2026-08-19 12:28:40
55
dawnygeee
Dawn 🎶 ⛈️ :
Sorry, nope. Talk down to me like that and I’m suddenly late for my break.
2026-08-18 23:48:09
30
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