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Ngọc Hà Review
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Wednesday 19 August 2026 08:19:45 GMT
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How much should you charge for an AI receptionist? (the real math) How to price an AI receptionist for a business, with the real math from an AI voice agent I built and tested on a real phone line. If you sell AI services or AI automation to small businesses, this is the first question you'll get: what do you charge? Step 1: Know your running cost. Mine costs about 13 cents a minute, all in: the voice system, the AI model, the voice, the knowledge base and card redaction. Plus $2 a month for each phone number. Step 2: Ask the business three numbers. How many calls a month, how long a call usually takes, and how many phone numbers they need. Step 3: Do the math. Calls × minutes × cost per minute + the numbers. Example: a cleaning company with 300 calls a month at 2 minutes each = about $76, plus $2 for the number, so about $78 a month to run it, before your time. Step 4: Add what people forget: - outbound calls, like call-backs and reminder calls; - a monthly retest of your hard test calls (about $1.20 for me); - AI quality checks, at 10 cents a minute for every call reviewed. Step 5: Know that building costs more than running. My AI receptionist cost about $30 to build and test, and only about $3 of that was real calls. How most voice agent services charge, in two parts: - a setup fee for building it, connecting their tools and testing it before launch (price your hours, not the bill); - a monthly fee: the running cost plus your time for a monthly report, a retest and small fixes. Three pricing rules: 1. Price for their busiest month, not their average. One ad campaign can double the calls. 2. Put a ceiling in writing: minutes included, and what happens above it. 3. Send a monthly report with the real minutes and outcomes, so your price always makes sense to them. Expert detail: read your own usage page, not just the price list. On mine, one line didn't match the price list, and it was half the bill. I'm turning this into a full course: how to build the AI receptionist, test it and sell it as a service, step by step. It's dropping very soon inside my community, next to lessons that take you from the very beginning of AI all the way to advanced. If you're interested, the link is in my profile. #aireceptionist #learnai #aiagent #aiautomation #aivoiceagent
How much should you charge for an AI receptionist? (the real math) How to price an AI receptionist for a business, with the real math from an AI voice agent I built and tested on a real phone line. If you sell AI services or AI automation to small businesses, this is the first question you'll get: what do you charge? Step 1: Know your running cost. Mine costs about 13 cents a minute, all in: the voice system, the AI model, the voice, the knowledge base and card redaction. Plus $2 a month for each phone number. Step 2: Ask the business three numbers. How many calls a month, how long a call usually takes, and how many phone numbers they need. Step 3: Do the math. Calls × minutes × cost per minute + the numbers. Example: a cleaning company with 300 calls a month at 2 minutes each = about $76, plus $2 for the number, so about $78 a month to run it, before your time. Step 4: Add what people forget: - outbound calls, like call-backs and reminder calls; - a monthly retest of your hard test calls (about $1.20 for me); - AI quality checks, at 10 cents a minute for every call reviewed. Step 5: Know that building costs more than running. My AI receptionist cost about $30 to build and test, and only about $3 of that was real calls. How most voice agent services charge, in two parts: - a setup fee for building it, connecting their tools and testing it before launch (price your hours, not the bill); - a monthly fee: the running cost plus your time for a monthly report, a retest and small fixes. Three pricing rules: 1. Price for their busiest month, not their average. One ad campaign can double the calls. 2. Put a ceiling in writing: minutes included, and what happens above it. 3. Send a monthly report with the real minutes and outcomes, so your price always makes sense to them. Expert detail: read your own usage page, not just the price list. On mine, one line didn't match the price list, and it was half the bill. I'm turning this into a full course: how to build the AI receptionist, test it and sell it as a service, step by step. It's dropping very soon inside my community, next to lessons that take you from the very beginning of AI all the way to advanced. If you're interested, the link is in my profile. #aireceptionist #learnai #aiagent #aiautomation #aivoiceagent

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