@zarnagarg: Locked in the Hermès Berlin bathroom for over an hour. No apology. No explanation. Not even a glance at my kids watching in horror. They jammed the door with a crowbar, alarms went off, and I genuinely didn't know if I'd get hurt. When I finally got out? Silence. Then an associate shoved a bottle of champagne at me like that fixes it. Ironic how a brand famous for a bag that's impossible to open and close... now has a bathroom door that's impossible to open and close. Useless bag, useless door, useless people. It’s time to move on.
Lawyer up baby. This is such discrimination they treat you like second class
2026-08-20 20:11:49
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A :
Wow these employees are so rude, they care more about the door than their customer
2026-08-20 18:26:34
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Chonbowwa :
“Im not coming out till you offer a Birkin”
2026-08-20 18:57:24
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1s1eepy1 :
SUE THEM SO HARD PLEASE THIS IS AMAZING EVIDENCE!!! THEY TREATED YOU GUYS SO WRONG
2026-08-20 18:57:06
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Ohla Grandiosa :
“Happened a week ago” and they didn’t choose to fix it. Thats very negligent
2026-08-20 17:52:46
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JennTok :
Not them blaming you at the end???!!!
2026-08-20 20:44:44
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۶ৎ :
Slamming that door on you at the end? 🤨
2026-08-20 18:43:42
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Everything was Magenta :
Remind you that Hermes has a market capitalization of approximately $189.59 billion USD yet are soooo poor they can't replace a cheap bathroom door? How embarrassing for the brand.
2026-08-20 21:51:41
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Jaein :
“We told you the door is broken” then put a sign on it!!!! Bruuuh
2026-08-20 20:23:33
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thenirisha :
This is absolutely disgusting from a “luxury” company 🤮
2026-08-20 18:50:39
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l8739 :
They prioritized door over a trapped person? Thats insanity
2026-08-20 18:44:11
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Jack :
“You can leave the door open” ITS A PUBLIC BATHROOM WHO WOULD DO THAT
2026-08-20 19:22:08
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TinieTin14 :
they are rude..they literally said the door is more important for them
2026-09-01 12:22:23
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Tina danuta🇵🇱 :
Care more about the door then the customer 😭
2026-09-01 11:11:10
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Bictogo Abdel Aziz :
No apologies is crazy
2026-08-20 19:53:55
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The Belgian Brunette :
horrible, 70 min in! always a risk doors that close automatically. they should've gave you a birkin for this.
2026-09-01 12:29:03
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Harvey :
if its a birkin bag then it will be a different story
2026-09-01 09:12:00
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amberh963 :
do better Hermes Berlin! that's absolutely disgusting you put a door over a human and then gave her a champagne bottle and implied that she shouldn't look at it until she walks out so you as a store can say that you reimbursed her for her time that she lost. are y'all serious? get it together.....I'm so glad you didn't take it and I'm sorry for the way you were treated.
2026-08-20 18:48:24
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CB12 :
They slammed the door in your face at the end, how rude!! How hard is it to just apologize?!
2026-08-30 19:10:06
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lora :
aaanndd the audacity of this dude !!!!
2026-08-21 01:09:56
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Forever Rowdy™ :
Rejecting the bottle of champagne
2026-08-20 23:09:20
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luca :
I truly advise you to get in contact with a lawyer. German law doesn‘t mess around with deprivation of liberty or faulty fire safety regulations.
2026-08-20 20:35:30
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Jamie :
Does the staff realize they are only employees and don’t actually own the company?!! Like why were they acting like that?!!!
2026-08-21 00:31:44
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Hollie Jean :
Them trying to save the door over the person is craaaaaaaazy! I would’ve sued for false imprisonment!
2026-08-20 20:57:35
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Billie Black :
were they……. trying to blame u?????
2026-08-20 22:10:52
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