@dailymailuk: Trainline is facing an investigation over concerns customers may have been charged more than expected through misleading pricing. 🚆💷 The Competition and Markets Authority is investigating whether mandatory fees were included in the upfront prices shown to people booking train and coach tickets through Trainline’s website and app. The watchdog found additional fees ranging from 59p to £2.79 on train bookings, while coach customers faced a £1.50 booking fee. The practice of adding mandatory charges later in the booking process is known as “drip pricing”. The CMA has not concluded that Trainline broke consumer law. Trainline says it has been working with the regulator and improving how certain fees are displayed. If breaches are ultimately found, the CMA could order compensation for customers and impose fines of up to 10% of global turnover. #UK

Daily Mail UK
Daily Mail UK
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Region: GB
Friday 21 August 2026 11:55:20 GMT
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_.danielsmith__
Daniel Smith :
i noticed this from day one, how could no one else notice
2026-08-21 13:23:16
201
xmillie_k
millie 🧸⛅️ :
does that mean i get my £12 service fee back from my £20 ticket ?
2026-08-21 14:08:39
67
zraja21
well sym✈️ :
Whatever they’re being accused of - they’re guilty
2026-08-21 16:04:52
164
jlempton
Elempton :
TrainPal supremecy 💪🏼
2026-08-21 14:04:44
21
greeneyes_93_11
greeneyes_93_11 :
Booking.com do this too
2026-08-21 12:47:41
17
trainnerdlucas
Lucas 125 ⇌ :
use trainpal or realtimetickets :)
2026-08-21 12:24:26
12
kryslou.xo
krystal🇬🇧🍋🐊 :
tried paying for a ticket at £30, it failed and jumped to £60😔😔😔
2026-08-21 13:51:05
5
oliversummerill
Oliver Summerill :
100% true got evidence true of this shit
2026-08-21 12:16:11
12
mahnoor.71i
★Mahnoor :
I knew it no wonder it said £18 and tuned into £21 after I bought the ticket
2026-08-21 14:36:44
40
rorynjc
rorynjc :
am i getting refunds then
2026-08-21 16:16:37
20
cukiereczku
Nate🫧 :
Will they owe people money then??
2026-08-21 17:47:52
6
dobby_877
GTFC_Dobby :
bro they use the same price as the actual rail companies then add a booking fee its obvious
2026-08-21 13:31:57
20
crarich1989
Crarich1989 :
They all knew it and have let them get away with it for years
2026-08-21 16:52:03
7
gracesthriller
grace ⨷ :
i’m still waiting on my refund.
2026-08-21 18:50:45
7
formulaonememes11
¹ F1 memes because why not ⁸¹ :
Js use TrainPal
2026-08-21 13:00:51
17
raptor_rhyrhy
🔱-RAPTOR-🔱 :
Some guy at the stands tried to get me to buy 2 single tickets separately which would’ve cost £80 and I was like why can’t I jst do return and he just said there’s no reason so I did it on my phone and it was only £47💔
2026-08-21 14:46:11
5
ruben.0998
Ruben :
daily mail is the cat in the hat real ??
2026-08-21 14:42:32
5
unknown_l571
Leo👑💯 :
Weird because when I compared the prices it was the same amount like at the machine
2026-08-21 12:39:33
8
night_moon2003
🌙𝖬𝗈𝗈𝗇🌙 :
What a surprise 😳
2026-08-21 16:37:24
3
l_jr93
LJR :
They absolutely do
2026-08-21 19:06:37
3
isabelle62332
Isabelle :
It’s the fees
2026-08-21 15:17:06
4
mari_m255
mari_m255 :
Fees are awful even for refund 😂 what is the point !??
2026-08-21 17:59:38
3
maybesaiyan
Hugo 😛 :
I knew it!
2026-08-21 14:07:31
4
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