@jamesmullingercomedy: Yes, this really is Air Canada at London Heathrow Airport uploading my credit card to ChatGPT! While trying to charge me to check one bag despite having an Aeroplan credit card, I suggested they check the Air Canada website but instead they - I kid you not - photographed my credit card on their personal phone… and uploaded the credit card to ChatGPT!!! How many levels of wrong here? And I’m not blaming these lovely ladies who are clearly doing their best, this is a serious security and training issue. Air Canada asked for feedback after the flight and I shared this feedback. That was a month ago. No response. #chatgpt #aircanada #aeroplan #pov #airport
call the credit card company ASAP she's not supposed to your personal credit card info on the internet
2026-08-24 12:14:58
2792
lMr.Cookiel :
Back or front, this violates the law and their policies.
2026-08-24 14:15:38
1607
Hibari :
they're trying to commit a fraud and steal your identity
2026-08-24 18:50:24
302
gillz412 :
that is NOT our company uniform, and even if this person was working under the umbrella of AC they are a contract employee not a full employee is AC. just FYI
2026-08-24 18:28:49
47
sayrahmaness3 :
to everybody saying it doesn't matter because the numbers on the back, it does matter because what if the number was on the front a lot of cards do have the numbers on the front still. Also these employees should be trained properly and they shouldn't be using ChatGPT for things like this.
2026-08-24 12:19:15
158
✨ :
But why?
2026-08-25 02:05:15
1
user8790779336012 :
This is extremely dangerous!!! hope you cancelled that card immediately!
2026-08-24 15:36:41
751
marilynkeats1 :
the staff here in Canada are not trained either. We went through something similar here. I felt discriminated against because I am a born and raised caucation.
2026-08-24 10:56:17
11
Tealight ❌️ :
I am Canadian & I won't fly air Canada
2026-08-24 14:53:06
85
Pete :
That’s not air Canada staff, it’s a third party ground handler called Menzies
2026-08-24 20:30:34
10
MarisaTheGuru :
Block it
2026-08-25 01:56:13
1
🗿 Nischal :
This is a potentially serious PCI DSS compliance issue and a clear security/privacy red flag that needs investigation.
It is good idea to report it to Air Canada's privacy/security/PCI compliance team and ask them to determine whether this workflow is authorized.
2026-08-24 17:12:44
28
BrittPacey :
Like hell I’d let someone take a picture of of my credit or debit card
2026-08-24 15:35:42
1
imani :
So she doesn’t know how to do her job?
2026-08-24 22:59:42
0
PixieDustDreamer 🍋 :
Suspend the card suspend charges on the card
2026-08-24 15:26:11
0
Enchanting Beauty Esthetics :
Why would you let them do that?
2026-08-24 21:23:37
41
Bobby hill :
lock the card,replaced the card
2026-08-25 00:19:35
6
testzinho :
Are they simply taking picture of the front of your credit card and GPT identifying the cobrand product to see if that particular card has a free bag benefit so they can waive the bag charge? Airlines typically have multiple credit cards with different issuers in different companies.
2026-08-24 14:29:53
19
Dina Campbell🇨🇦 :
Your card number is on the back. She uploaded the front image.
2026-08-24 11:55:46
154
Paul🇬🇧🇨🇦 :
And you just stood there and watched?
2026-08-24 15:07:11
23
Bev🇨🇦 :
What was their reason
2026-08-24 11:02:41
29
melissa_dearest :
Was that also her personal phone? 😳
2026-08-24 21:21:03
7
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