@mick.hawes: Most people listen with the intent to reply, not to understand. It took me a long time to learn that the biggest mistake you can make when talking to a client is assuming you know more about what they need than they do. When you stop trying to project your own expertise and start listening without judgment, the dynamic shifts completely. Stop building what you think is important and start listening to what actually matters to them. It changes everything. #clientcommunication #activelistening #businessadvice #softskills #professionalgrowth

Mick Hawes

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Region: PH

Tuesday 25 August 2026 01:56:43 GMT