@soflexyfitness: It’s clear from this video alone that the dress has been botched. What’s especially upsetting is that it’s a huge improvement from the last time I saw it. If the same amount of time and care had been put into the first and second alterations, as they did trying to make the dress appear as though it hadn’t been botched, we wouldn’t be in this position. I would genuinely welcome Bridal & Veil sharing the security footage from my last fitting, so people can see what actually happened. I did not demand a new dress, in fact, I never even asked for one. They told me they were buying another because my original dress was too far gone. #bridalandveil #botcheddress #customerservice #worstnightmare #twoweeksout

Shaina Franklin
Shaina Franklin
Open In TikTok:
Region: US
Tuesday 25 August 2026 12:34:19 GMT
315527
1948
505
153

Music

Download

Comments

riznercostume
Mrs. Rizner :
May these brides never find me 🙏🏼
2026-08-25 13:02:51
528
kaseymichels1
kaseymichels1 :
So this was your dress but you ended up going with something else? Meaning they didn’t show your actual dress? I’m confused.
2026-08-25 12:53:26
2659
stayccoob
Stayccoob :
“She decided she didn’t like the dress and ordered a different dress” A. Different. Dress. Not “a new version of the dress for us to alter again”
2026-08-25 12:40:33
704
notjuliapowell
Julia Powell :
Wait so… it’s NOT your dress?
2026-08-25 13:01:37
1417
superstar9055
Jerri :
I’ve been following this story for 15 mins and I’m exhausted by her. Run man
2026-08-25 16:16:27
457
it.sme_567
Someone You Used to Know :
Those alterations are terrible. They ruined the back of the dress.
2026-08-25 19:17:13
146
amberhart.xo
Amber Hart✨🩵 :
My sister and I both bought our dresses from this shop. I ended up moving out of state and getting alterations elsewhere but my sister got her dress altered with them and she had a horrible experience as well. Her dress had buttons down the back like that as well and when she went back for her last fitting all the buttons magically disappeared and they completely lost them and didn’t know where they went. They tried to argue and say that her dress never had buttons to begin with 💀
2026-08-27 17:13:30
17
theshell.shocked
S H E L L ✨ :
I would like to state for the record: I did NOT need my glasses to see how bad that is zigzagged as FUCK
2026-09-09 00:15:19
10
gingerito1
Gingerito :
I’d be mad too. The altered dress looks sloppy next to the sample dress. It’s uneven.
2026-08-26 17:19:34
81
aporchowsky
Mandy :
the fact that they showed your name and everything too is crazy
2026-08-25 20:54:12
27
alexreed02
Alex💖 :
the floor model looks wayyyy better than the altered one!!! The buttons are not straight and the zippers are not seamless! I don’t understand how people can’t see that. Also that’s just what I can see from a 30sec video I would be upset too! Also she didn’t want a different dress he ordered her the same dress because they messed up the alterations on the first one so bad!
2026-08-31 00:45:48
8
sabb7297
sabb7297 :
Does he realize that those two dresses beside each other PROVE HER POINT
2026-08-27 17:37:52
41
desidez12
DesiDez :
You can literally see how the buttons aren’t even straight the zipper looks horrible. Them trying to act like it’s not a problem is crazy.
2026-08-27 18:19:14
13
abbychristine96
abby :
Omg I’ve never seen a comment section so hell bent on misunderstanding a situation. Sorry this happened to you!!
2026-08-26 02:14:42
10
vicky.abdu
Vicky Abdu :
wait so you guys messed up her dress twice, ordered her the same dress to be refitted as a replacement , and posted her dress before hee wedding? oh yeah this is great for buisness reputaions .
2026-08-26 12:11:05
10
effurfeelings2.0
bmorragressive2.0 :
rhe fact that they posted the clearly ahitty work
2026-08-27 04:50:16
6
bookswithsierra
Books With Sierra 🖤 :
People are confused because the store is intentionally misleading by saying “she decided she wanted a new dress.” She took the second version of this dress, (that they had to order after messing the first one up beyond repair), to a different place to be altered. It is the same dress.
2026-08-25 15:57:45
17
acl1438
acl1438 :
Is this comment section ok?! The bridal store is so clearly in the wrong here………
2026-08-25 13:15:31
1042
goldandsage_sarah
Sarah | Wedding Photo + Video :
This is such a terrible thing to do!! That shop is 100% retaliating against you. I work in weddings and we don’t even post Instagram stories of the day before the ceremony as to not give away the dress for guests!
2026-08-25 13:32:51
154
cherisprettynails
Cheri’sprettynails :
Thank them for posting because you now have all the proof you need to take them to court. That dress looks nothing like the original dress?? What happened to the buttons? They are missing and crooked!! They did not fix it!!
2026-08-25 13:09:49
214
justsayruh
Sura ♡ :
Her actual story makes more sense, and this bridal shop is 💯 wrong. The full story is: “I ordered the dress in January of this year. Dress came in, first fitting was July 1st. First try on after alterations was Aug. 8th. The waist design was wadded up at my ribs, the back looked like a snake, buttons crooked, zipper pinched & poking out. The owners wife then proceeds to CUT the lace off my hips with scissors, I said what are you doing l? Are you the seamstress? she said no I’m just opening it up… I said STOP! You just cut the lace off my dress, she says she can patch the missing lace with the hem (I only needed .5in hemmed). She said it was done badly bc the seamstress that was supposed to alter my dress wasn’t the one who did it, someone else did. Someone who didn’t know what they were doing, who didn’t have the notes from my first fitting & decided to do it anyways. They apologized, said they’d have it fixed by the next day, Aug. 9th. As much as I wanted it done I told them I didn’t want her to feel rushed where she’d potentially make more mistakes, so I gave them a week. I went back Aug. 15th. The dress was worse, despite me giving them extra time to get it done correctly. The hem hadn’t been done, the zipper was not sewn on the back of the dress (she had to stitch me in it), the back where the zipper was looked like a snake & half the buttons were missing, & the entire hip design front, sides & back were sewn together as one piece! It was no longer the dress I picked & fell in love with. I asked her for the floor model, I told her I’d rather take the damaged, snagged floor model at that point than my Frankenstein dress. She, knowing how far gone the dress was, offered to order me a new dress. I was very thankful & expressed that to her. But decided that when the new dress came in that it was too close to my wedding to gamble letting them attempt it a 3rd time. At that point I was 2 weeks away from my wedding, no more time for mistakes. The dress that they posted is the botched dress, but it’s a huge improvement from what it looked like when I saw it last. They had their seamstress, alter it to make it look as good as possible before they made that post.”
2026-08-26 10:09:32
9
issa.sam.lifestyl
IssaSam Lifestyle | PA NJ & NY :
Would people be this cruel to her and outraged if her review were about bad coffee with bad baristas? Bad meals made by bad chefs? How many tiktoks out there are like hers and no one berates them. Its a situation where the category is focused on weddings. People are pissed in the comments that she is upset about the damage done in anticipation for….her wedding. She can leave her review on how it affected her wedding and bridal experience. They need to get a grip.
2026-08-25 18:34:20
5
its_alicialopez
Alicia :
I don’t understand the drama but you’re telling me those tiny dresses are a size 8 and 12?
2026-08-25 15:53:49
7
To see more videos from user @soflexyfitness, please go to the Tikwm homepage.

Other Videos


About