@geneslade: Ask questions that make people think. Not questions that get you a quick yes or no. Thought-provoking questions slow the customer down and get them thinking about their situation differently. And that's where the real conversation starts. You don't need to tell homeowners what they should think. Ask the right question and let them connect the dots themselves. Because a conclusion they come to on their own will always be more powerful than one you try to force on them. #SalesTraining #AskBetterQuestions #SalesPsychology #HVACSales #LeadNinja