@hdz3dworks: Anyone else suffering through some terrible @Bluetti Shop customer service? I just want it replaced or fixed is that so hard? You see that big 🫏Apex 300 down there it wasn’t cheap I’ve spent some hard earned $$ on your products and this whole “we can’t find your order number” or “we need more proof” I’ve done everything except open the darn thing up to show you the burned up insides! #wheresmyrefund #bluetti #ecoflow #ineedthevikinglady