@chris.d.quiles: Did you know? #fyp #foryoupage #wfh #healthcare #callcenter

Marian_havrilla12 :

and the teams messaging updating each other ALWAYS cracks me up

Glenda S :

I hit them with “ I see you just spoke with someone before me!!” Lol

xo_becckyy :

I swear people have so much time to dilly dally .. I wish

A. :

lmaoooo legit got a Repeat Caller alert

Kayla💋🍒 :

They say they’ve been on hold for hours and spoke to multiple yet…but nothing in notes…ok

omgyoudontsay :

What I think it’s funny is that the last person they spoke to was me. And the person before that? Still me. Like girl bye 🤣

xomandiox :

I was so petty that if you cursed at me over the phone I documented that! So when the physician went to look at notes they saw that. Yeah don’t play with me

Nonya :

at my night job, we can see what chatters type as they compose the chat! we see the story change, the lies develop, we see it all!!!

Lg1985 :

THIS CALL IS RECORDED! Patient:

TRAV-IS :

A word to the wise…. You can get the most IDGAF agent ready to quit…. But guarantee when they go into that account and see “you are that customer” oh trust they wake up and document like a court reporter. Then the chat gets active. Haha

Angelica Bloomfield :

Has anyone ever recognized your voice on a call and been like “wait, aren’t you Chris from TT??” I’m curious 😏

Angela.mood32 :

We also note if you’ve cursed out a rep, or if you have attitude we make sure to note that so the next rep is aware

ELECTRIKblü :

Its usually people with nothing to do! They do this at my job and i tell them “I recognize your voice you called an hour ago.” 🤣🤣🤣🤣

LeoV :

Sometimes delulu is the solulu but not on these dang calls

Matt :

"the last rep told me...." told YOU THE SAME THING!? YEAH I SEE HERE IN THE NOTES THAT THEY SAID XYZ, and they were correct. I thank the stars I do not answer the phones anymore. 🤣

Mariah Katlynn :

For us, there’s only three of us answering the phone, and people think there’s way more, so they call back thinking they’ll get someone else but surprise! It’s me again! Ahaha! 👹

Nikkiii :

or when they swear they talked to somebody a few days ago but they ain’t called in for months.. like you’re lyingggg

Sta Lin :

I actually let them know oh I’m sorry from the notes here. It looks like you spoke to. Let’s say Jonathan at 12:23 PM on today’s date or is that not correct? I’m sorry. 🤣🤣🤣 And play that game

✨big pookie✨ :

I asked my insurance if they covered robotic arms. I know she was confused af.

Stephanie❤️🇵🇷 :