@toddcohenspeaks: Ever wonder why that potential customer just walked away? Here’s a tough lesson in sales: if you don’t know your product inside and out, trust is already broken. Whether it’s a car, a gadget, or a service, consumers aren't just buying the item—they’re buying the expertise. If the basics are missing, the confidence is gone, and the sale is lost before it even begins. It’s time to stop winging it and start mastering the details. #salesadvice #customerservice #businessgrowth #salestips #professionaldevelopment