@geneslade: Give them something to say no to. Too many salespeople are so afraid of hearing "no" that they never present the option in the first place. That's not your decision to make. Show them the premium option. Show them the upgrades. Show them every solution that genuinely fits their needs. Then let them decide. A "no" isn't a failure. But never giving the customer the opportunity to say "yes" is. Stop rejecting yourself before the homeowner ever gets the chance. Present the options. Let them choose. #SalesTraining #SalesMindset #HVACSales #BuildValue #LeadNinja