I signed up for a prepaid account with Verizon on Friday at. They aren’t supposed to run a credit check on a prepaid account, I wanted the service, I authorized the credit check and paid for the first month of service. My service was supposed to be on at 7pm on 10/02/26. I received emails asking me to upload documents to verify my identity and was told I would receive an update in a couple of hours. I didn’t receive an update. I called Verizon on 10/03/26 they claimed they couldn’t find my account. They gave me another number to call, they said they couldn’t find my account and suggested I go into the store. I went into the store right after hanging up the phone. The store couldn’t find my account. They told me there is no port request and no billing information for me. My order number didn’t work because they didn’t provide me with a location code. On Sunday 10/04, I called and asked for the account to be cancelled, we were 48 hours out and no one could help me. They transferred me to customer service and they said they cancelled the account. I asked for a refund, she told me I haven’t been charged. I went to Tmobile and they activated the phone for me in 20 minutes. An hour late, Verizon sends another request for me to verify my identity. I ignored it because I had already cancelled the account. A few minutes later I received an email stating my account was approved. I figured that was a fluke. At midnight on 10/05 Verizon sent an eSIM to my phone to activate the account. I did not activate the account. It was closed at 6pm on 10/04. On 10/05 at 6:34pm I received an email from Verizon stating I had been enrolled in auto pay. And another one at 6:34pm stating that my email address has been updated. I called Verizon when I got off work at 7pm. The first agent told me my line was active. I asked her to be sure because I was recording the call. She said it’s active. I asked her to put me on hold and call the number. She did and returned to the line and said it’s not active. Then she put me on hold for 54 minutes. Then a new person came on the line, I explained the situation to him and asked to a supervisor. He transferred me to another agent.
2026-10-06 07:04:17
0
Verizon :
Verizon Shine for the win 👏
2026-08-31 17:56:56
18
user25631570822527 :
No way yall hating let the man get his bag
2026-08-31 20:53:39
68
Freedom Doesn’t Last :
I normally watch all your vids. I skipped this one.
2026-08-31 18:17:18
38
user4842909281407 :
Verizon is wrong for this!!! I pushed the claim button immediately and then my screen went white. Why @Verizon did you do this to your loyal customers??? Time to switch!
2026-09-04 19:12:36
1
caroline :
Who think version is better then AT&T
2026-09-06 03:33:24
6
CayenneWiatrowski :
What’s ridiculous is T-Mobile does tmoblie Tuesday and it’s accessible to all of their customers basically and they always usually have enough but through Verizon shine you have drops that are 100% claimed in 2 minutes? How does that make sense?
2026-09-04 19:06:40
3
Courtneycama :
My sister’s home burned down and her family lost everything. Verizon is charging them for not being able to bring the equipment back.
2026-09-05 17:47:19
3
Former4k :
Verizon please fix my grandma’s internet its been down for 2 weeks and we haven’t had any news on when its getting fixed
2026-09-20 06:35:51
1
justanotherdude__ :
verizon should focus on fixing their customer service and stop doing this BS.
2026-08-31 19:00:57
13
Rae :
Yeah I can’t contact anyone and I have been trying for about 1 day now I have all my proof I have been getting the run around. It would be great if when you called it didn’t hang up on you….
2026-09-12 12:17:06
2
Nya3 :
YOO HOO THE HALLOWEEN GAME JUST CAME OUT FIX MY WIFIII
2026-09-04 22:07:53
3
Elliocho4 :
does Verizon reply?
2026-09-12 20:55:28
1
Justin Jones :
Love your content man
2026-08-31 15:50:39
5
Victor Contreras :
let the man get his bag great video bro
2026-09-16 06:24:03
1
appleuser72934568 :
Kisses Kisses
2026-09-12 01:13:30
1
user4842909281407 :
Verizon is wrong for this!!! I pushed the claim button immediately and then my screen went white. Why @Verizon did you do this to your loyal customers??? Time to switch!
2026-09-04 19:13:14
5
💥 marzjayy :
Showtime extreme
2026-09-01 20:11:23
2
lulajonze :
You’re Soo amazing that you deserve sell out options but I gotta say I’m bummed to see this. But I’m happy you’re getting that cash
2026-08-31 20:37:50
2
Devyn Valdes :
Your the goat bro need a coffee table in the man cave with your art on it!!!
2026-08-31 16:07:11
2
Cedric Merone :
@AT&T would never
2026-08-31 18:21:23
3
🍓ANDREW🍰 :
Version is making me mad. I just got phone with yall AND MY NUMBER STILL AFTER 3 MONTHS HASNT SWITCHED OVER
2026-10-02 00:28:14
0
Tron :
Chip
2026-10-04 15:05:04
0
Auntee Mynk❌️ :
Why don't I have service, my bill is paid???? Right now 9/17/26 @ 12:25am why?
2026-09-17 04:26:04
0
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