@geneslade: If you want to remember something, give your brain a picture. Words are easy to forget. Images stick. Take the steps in your process and connect each one to something you can clearly visualize. Make it weird. Make it exaggerated. Make it impossible to forget. Then when you're standing in front of the customer, you're not scrambling to remember what comes next. You can see it. The best salespeople don't leave their process up to memory. They train their brain to recall it automatically. #SalesTraining #SalesProcess #MemoryTips #HVACSales #LeadNinja