Kate Wiener
Region: US
Monday 31 August 2026 21:57:01 GMT
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Michelle Williamson❌ :
6 years? How do people just not check their bill and let that happen for six years I don’t understand.
2026-09-02 16:16:22
473
mo1deep :
lmao they gave you a new number to make the sale worth their time
2026-09-21 14:55:49
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Kaylee james :
As a former AT&T sells rep this is accurate management heavily influenced sells rep to do fraud to reach goals
2026-09-02 13:43:25
194
JayForTheWin89 :
First - There's no such thing as a line falling off for zero usage. That doesnt happen. Second - and eSIM and a SIM are the samething. One is a physical card the other is "embeded." It decrypts the signal for use at the software level. Lastly - The stores don't add lines for the sake of commission. They add lines because thats why their job exists. The store is a sales department. Finally - There is no ethical or reputable store, corporate or authorized retail, that will "ghost line" you. There are, however, bad actors in every industry that wreck the public perception of what it is we do. You may have been ghost lined. But what's way more likely is you were offered a bundle at a whole price point that you took, and either missed that there was an extra line or your rep did a bad job explaining it.
2026-09-03 16:18:41
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SpceApe :
With no data usage AT&T will normally credit up too 6 months. But outside of that it’s your responsibility to pay attention to your bill.
2026-09-02 14:53:59
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Hevii :
Not buying this story tbh, eSIMs don’t sit dormant, the original rep would have had access to your phone, unlocked, to download the eSIM. If it was “dormant” after a certain amount of time it will automatically cancel off of the account. Because it was never activated. You either are telling the story incorrectly, or you aren’t being honest about the situation.
2026-09-02 22:03:17
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Eric :
you didn't review your bill for 5 years though??
2026-09-01 22:15:29
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Eli :
Lowkey, we look at your bill and figure out how to get you paying less and make ourselves more. A good salesman will pitch, explain and close. As long as you agree to it it’s not fraud. They probably misworded it to get you to agree and you did
2026-09-03 00:20:37
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Destinee | SideHustles🤑 :
#1 after 6 years that’s your fault 😅 #2 they would have to have your phone in their hand to activate the eSIM on your phone or walk you through how to get it on there #3 if that line has been on your account for 6 years you would be getting charged the whole time….
2026-09-03 19:53:59
33
whtruwtn4 :
in no instance, does an unused line automatically get canceled within 14 days of not using it. coming from a person with 12 years in the mobile world. I don't know who told you this information but they were wrong.
2026-09-02 16:09:06
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𝓒𝓱𝓻𝓲𝓼𝓽𝔂_𝓛𝔂𝓷𝓷☀️ :
AT&T is the most criminal enterprise, that I think that I have ever encountered. Anything AT&T no thank you
2026-09-01 10:55:42
0
Courtney :
Dual sim method. Management at prime (an authorized retail for AT&T) heavily push reps to do this.
2026-09-02 21:40:40
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ayeeeeee72 :
Verizon does this as well especially if you go to the Cellular Sales stores . Since they work off commission.
2026-09-02 23:51:00
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Jordan Stogner :
Sales rep is long gone by now and got their commission
2026-09-02 14:45:53
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SQF :
They do this as commission fraud. They use it as a gise to lower your bill and stick you with another line as that’s how they are paid more.
2026-09-02 14:15:23
11
BLF86 :
Been in cell phone sales for years..They do this crap all the time..higher management pretty much encourages it with a wink..it’s so scummy to say the least
2026-09-02 22:37:11
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🧶Jessicacraftcorner🧶 :
I had a similar experience with AT&T. We upgraded our phones and got AT&T Internet when we got the bill we noticed there’s a charge for an iPad. I told Customer Service we never received an iPad or authorized one. The store representative added an iPad onto my account and took it. When she was confronted, she just shrugged her shoulders, and walked away. She was a manager, and nothing was done. they did cancel it and refunded the charges but she got a free iPad out of it.
2026-09-01 16:43:03
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Lee Garcia :
Wait eSIM hasn’t been around that long has it 😁
2026-09-02 23:58:12
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awwwDangit :
Guarantee they pitched adding an extra line cause it was same cost or got you some kind of deal. I’ve worked cellular and people act like the understand in store and sign off on stuff then get home and forget everything 😂. Also it’s on you for taking 5 years to fight this
2026-09-05 17:00:06
5
Whitty :
As a long time phone rep. that was a very crappy thing that they did to you. On the other hand, what are we doing not looking at out bill for 5 years. That is crazy on it's part alone. Most of the blame goes to ATT but some of that has to be on you like 10% at the minimum
2026-09-02 15:19:43
11
user8147675580048 :
I love how people act like it’s the carrier they have that only does this. All major carriers do this. Not saying it’s acceptable but just exploiting shady practices. Also people need to read their bills. Any change to your account should be confirmed by you. 5 years of you not staying on top of your bills sounds more personal
2026-09-02 15:05:03
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Hecheflix :
Switch to cricket, same service. Cheaper, no hidden fees, and you can manage your account on your own
2026-09-04 21:02:00
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Lula Salazar :
Omg idk they add a 5th line its to help u with a promo that will help u lower the bill! U legit have to sign for it !! Ppl r so annoying
2026-09-16 01:47:18
2
Tha Short King :
This is why I not a fan of commission sales. Sometimes it incentivizes bad behaviors. Ask Wells Fargo
2026-09-19 17:40:10
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diane :
So was the line added for a promotion? Did you get a phone at that time as well because it seems like that you didn’t really notice a price difference which is wild
2026-09-05 01:42:49
1
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