@freightcaviar: John Ferguson, Founder & CEO of Pivot Supply Chain Solutions, Inc., explains why customer service is the foundation of freight brokering, emphasizing quick communication, proactive follow-ups, and having honest conversations with customers about pricing and their needs.#freight #freighttok

freightcaviar
freightcaviar
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Wednesday 02 September 2026 11:52:57 GMT
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user082414080101
user082414080101 :
And stop bombarding your customer with AI check calls. Fastest way to end up on a do not use list.
2026-09-02 17:08:08
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loadpivot
loadpivot :
Client service is all that matters.
2026-09-03 22:18:01
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