I waited 2 months for motus to link my dot number. It had to be manually linked on their end.
2026-09-09 12:24:17
0
Yunggacko :
Because there motus system is garbage I was put inactive for 1months and 2 weeks and now brokers using carrier 411 think I am a new carrier . Horrible garbage system
2026-09-02 20:35:58
20
breezy🇺🇲 :
luckily it only took 23 days for mine to active
2026-09-02 21:21:05
1
Michael :
He needs to call them, I had an issue they fixed it ASAP.
2026-09-04 02:16:14
0
Mason Rings :
I had this issue!!!! Call your states dot they usually know someone personally at the fmcsa to fix it asap, that’s what I had to do in Michigan
2026-09-03 00:09:59
6
Its.Dot :
yes I have a new truck and new insurance I paid for my authority before motus FMCSA just refunded my money told me to do my authority again in motus because of FMCSA and motus I am still pending and I have already paid insurance and a truck note!!!!! THIS IS RIDICULOUS!!!!! and I call them daily.
2026-09-04 11:57:17
1
los21015 :
only problem I got is it shows $750,000 instead of the $1,000,000 I have
dont even wanna risk trying anything they might start me back on day one
2026-09-03 00:18:24
2
stevenhowell8123 :
I am having this problem down to the T. I started my numbers in late February and still not active I can fill a book with how many times I’ve called and email. They agree everytime something is wrong that it has been escalated to a supervisor but nothing has changed in months
2026-09-02 23:36:50
3
BGapple726 :
MOTUS is hurting all new Carriers and ones that have thier MCS-150 form due for renewal then MOTUS gets u locked out… Its an IT disaster, ur guy needs to call and email all day to fix
2026-09-03 11:41:17
3
Mike AWM :
Did the underwriter file the BMC-91X?🤔
2026-09-05 02:57:50
0
Too Short :
All that insight and you have come to the conclusion its unintentional.
2026-09-03 04:04:43
2
❌ Shelley Bryant ❌ :
We did oh we did ours several years ago but had basically the same issue. Days and days went on and everything was submitted but it wasn’t flipping to active. I finally called I’m thinking I was on like 75 minutes wait. They reviewed my stuff and activated it. It was just like it was sitting there waiting for an employee to review the documents or something. I don’t remember their exact excuse but have them go after it in person
2026-09-03 12:55:09
1
Cash :
Hazmat profile?
2026-09-03 18:03:39
0
Control Your Wrld :
Its intentional you know this 😂
2026-09-03 17:53:47
1
granite_state_rambler :
I did my update with paper & snail mail. All that money spent on motus to do it like the last 4 generations did it anyway.
2026-09-03 21:22:03
0
kkelley524 :
MOTUS has lots of problems!
2026-09-07 13:36:22
1
brucesmithtrucking :
I started my brokerage and and it took 4 months of me paying my bond insurance and everything esle thank god my trucking was done before motus
2026-09-04 01:21:21
1
DEC Logistics LLC :
I started mine in April 13 and it took 3plus months to go active. Just kept calling and finally went active. Paid 3 months of insurance and could not run my truck. So I was almost 4 months old when hitting the road.
2026-09-02 20:50:23
3
Muhammad Dawood Afzal :
my carrier is also facing the same thing for 3 weeksm
2026-09-03 12:00:08
2
LaughDistrict :
They said don’t grab insurance until you are active. Is that not the case?
2026-09-03 05:03:16
0
Kevin Edmundson :
Yes, you must email them a bunch of information your EIN number and other information. The best thing is to spend the four hours on the phone contacting them and tell them that you want to walk-through or email them was the fastest way for us.
2026-09-02 21:39:03
3
Ceyleen Transport :
It took us 3 months to get active status on Motus. On top of that I had stopped insurance for one month and had to reinstate once my health got better. after 8 years as an authorized carrier my Insurance went through the roof for one month off and yet I couldn’t generate income due to motus issues. Yet no one is held accountable but we are for anything and everything.
2026-09-05 06:20:53
1
Vuitton :
Mine did this in February and it took a extra 21 days to go active they said it was in a safety vetting period I paid insurance two months before I ran my first load
2026-09-03 00:11:58
3
audreybeasley :
Ok I’m having problems with them also. They gave me an astronomical quote for my renewal (like 7k for two tandems lol) the lady finally ended up telling me it was because my snapshot says I’ve had one out of service and only driven 1 mile despite turning in several MCS 150s they will not update it in the system
2026-09-03 01:38:29
0
broccoli_rock :
I would suggest anyone new doing to insure your personal car, still going to cost a lot but cheaper than a truck.
2026-09-03 22:43:27
1
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