I work for a pet cremation company and I believe my company is the one that packaged your sweet Ace baby. I’m so incredibly sorry for how they treated your other baby. Definitely call your crematory location and demand it be fixed because that is not acceptable and how our company should handle things. Dm me if you have any questions or anything please!
2026-09-03 00:19:43
120
Carrie :
I would be so pissed off. that's so. disrespectful for your baby
2026-09-02 22:02:32
302
D :
You one hundred percent deserve something so much nicer. I’m a vet tech and I’d be pissed for you.
2026-09-02 22:18:04
473
Emily :
that is so wildly inappropriate. A plain plastic bag should be the bare minimum but the extra bag is still expected at that price point
2026-09-03 09:56:50
52
JBentley331 :
Ok wait… You said group cremation??? What in the heck is that? I’m scared to even ask honestly
2026-09-03 01:32:40
17
Brit♌️ :
Two dogs and one cat cremated here- they came back in ziploc bags inside their urns. We just picked up the cat this morning actually and her name is written on the baggie in sharpie. I opened the urn to check bc the receptionist almost gave me the wrong cremains this morning so I checked after she gave me the unlabeled urn. 🥴
2026-09-05 00:10:39
1
Kaitlynn Singletary :
Just so you are aware, humans come like this to. It’s not a ziplock bag it’s the standard for cremation, they didn’t even put my mom in also a nice back. Just the plastic bag in a plastic box. It was horrible, even my dog got a nice velvet bag
2026-09-04 02:36:32
15
Kelly Dixon Diehl :
I thought Ace was your german shepherd now.
2026-09-03 01:20:26
0
NickiDabney :
Dang now I want to open my Benni girls box and see! I’m with you I would be pissed too.
2026-09-04 15:00:20
0
LeAnn | Desert Bloom Farms :
How big were those dogs?! That’s a lot of a cremains!
2026-09-04 17:32:39
0
Samantha DiGiralamo :
That’s not right
2026-09-05 23:34:35
0
istoleurcoldbrew :
That is so weird I don’t think I’ve ever seen them put a cremation into a legit ziploc bag with nothing like… like the velvet bag? I have an urn of my cat and he’s probably in a plastic baggy as well, but his urn is basically sealed shut. And the presentation is nice. It’s jarring to expect one thing, considering you had a pet cremated with them once, and instead the urn just pops open and you see “ziploc”. That’s just bizarre for them to do that.
2026-09-02 22:23:10
18
abbigm-photos :
She’s in branded bag damn
2026-09-05 23:05:10
0
CosmoKara :
I’ve experienced the same thing 😞 I don’t get it either… when we moved 4 years ago.. I did the same thing you did, and we were astounded! You are validated.
2026-09-02 22:00:09
27
deedeepatitucci7 :
Battletown Animal Clinic did an AMAZING job with our Gunner. He had to be put down in their office and they took care of everything for us. And gave us the gold star treatment. And it’s like what they did for Ace! They even planted a tree in honor of him.
2026-09-04 15:41:25
0
Misty 🎀🎀🎀🎀🎀🎀🎀 :
That’s so bad! Poor lil girl.
2026-09-04 20:39:51
0
Monique Nicole :
I accidentally opened my puppy’s urn and was shocked she was in a plastic bag as well!! It’s not a literal ziplock bag but very close. I understand it but still shocking af .
2026-09-03 04:36:54
9
Gjerk Inhauff :
My soul dog also came in a ziploc bag but he was inside of a little tin container. now he has a nice custom urn on his own shelf in his own corner.
2026-09-03 03:22:56
1
carolmason01 :
That sure is sad.I can't believe the ashes were put in a Ziploc bag.
2026-09-03 00:42:54
8
BVSC🐕💛 :
Yeah same. My boy had a private cremation also £500 he came home in a zip lock bag insude a straw bag! I had to get an urn separately
This us his urn
Pics of how he was returned home in replies
2026-09-05 11:54:50
1
05164lyfe :
Wait, group cremation ??? I didn’t know they did that
2026-09-03 04:39:17
0
Alicia :
I haven't been able to bring myself to open up my dogs urn since he passed away 2.5 years ago and now I feel like I should to make sure my guy isnt in a zip lock 😔
2026-09-03 18:14:31
0
Leigh :
Just out of curiosity, why do you go with cremation vs burial? We bury ours under a tree in our yard. No judgement either way, purely interested in the different preferences.
2026-09-03 20:23:28
0
Erica Moodie :
I paid 150.00 for my dogs urn box thing found literally same one on Amazon for 25.00
2026-09-02 22:01:54
2
bpwww :
so very weird, did private cremation, no fancy urn bc i wanted to custom order one, but my boys ATLEAST in a different baggie(like ace) with a nice bow and SEALED and a white box is what it came in from the funeral home. A ZIPLOC IS CRAZYYY, i’d have a FIT😅🤬
2026-09-02 22:37:08
4
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